Process recommendation and role assignment in social business process management

Abstract

in today's world the competitiveness of an organization is decided by its ability to adapt to dynamically changing environments. Goal-based Social BPM (SBPM) has been proposed to overcome the rigid and sequential nature of traditional workflow and BPM models. This paper discusses the main components of this SBPM framework which are the role assignment and process recommendation mechanisms, explaining how they can be used in order to transform business processes to flexible and dynamic platform which is guided by user's social behavior and controlled by the SBPM system. The paper argues that this will lead to a truly social and flexible BPM model.

Modeling and Analysis of 3d Printing Ws-Bpel Business Processes Based on Servicenet

“…The introduction of conversational services has brought new effects to the service coordination. For this, this paper firstly proposes that services participate in collaboration must satisfy the whole service collaborative requirement by using input/ output modules, and also need to meet the needs of the whole in the interactive protocol service level [8]. That is, the services invocation temporal relationships and the interaction between services and services must meet the requirements of accuracy and consistency (protocol compatibility).…”

Process Knowledge Discovery in Social BPM

“…III. OVERALL STRUCTURE OF SBPM [7] Presents the architecture of the proposed SBPM framework and outlines the main components of it, namely the task recommender system and role-assignment mechanism. Fig 1presents a high-level view of the various elements in the proposed social BPM model and illustrates how the two main components of our approach is linked with the rest of the environment.…”

“…The number or complexity of the tasks are dependent on the nature of the domain specific processes. Database: static, behavioral and feedback data related to the users and the discussions are all stored in the database and used for recommending tasks and roles as has been presented in [7] Social User Goals : these are the reasons and motives behind different users involvement and participation in the business processes. www.ijacsa.thesai.org The interactions take place in the light of the social environment, which the process recommendation mechanism and role assignment function depend on.…”

“…This tagging is done by a process owner [7] who is recommended and chosen based on a number of criteria (interest, expertise and feedback) and is responsible for tagging the discussion with these tags. As demonstrated in fig 2, there is discussion which takes place by the social user community as part of fulfilling each of the tasks.…”

“…The proposed approach towards process knowledge discovery and the role-assignment [7] mechanism need to be validated and applied practically to a real-case study. For this purpose we are in the process of producing a prototype using a wiki in order to implement what has been proposed.…”