Product Quality Planning in Laser Metal Processing Based on Open Innovation Using Quality Function Deployment

Abstract

The results of the development of a modified quality function deployment (QFD) method, obtained for the first time to improve the product quality planning process in the metal cutting of laser technologies confirming the dynamics of open innovation, are presented. When using new marketing technologies, the requirements of consumers are established; a factorial model of customer satisfaction was determined with after an assessment by expert methods, their wishes were transformed into indicators of product quality, and its concept was developed. Product quality is enhanced by optimizing project specifications. The method of functional cost analysis (FCA) was applied for the manufacturing processes, which made it possible to reduce the costs of their implementation. New methods of product quality control were applied. The developed planning process is described by a sequence diagram, an algorithm, and a responsibility matrix. The research used search methods including Internet resources required for open innovation, namely functional modeling methods (IDEF) and the method of advanced product quality planning (APQP). The results of the achieved advantages of open innovation (reduction in research and development costs, implementation of the principles of total quality management (TQM), customer orientation, process approach, improvement) are recommended for further application both at the enterprise and in the metalworking of mechanical engineering. The practical significance of the results of this work is the reduction in internal and external failures by 12%; reduction in time for new product development by 9%; reduction in costs for online resources by 11% and quality control during production by 7%; reduction in labor costs for process management by 25%; and the stability of the process, which improved by 25%.

Deployment of Interpretive Structural Modeling in Barriers to Industry 4.0: A Case of Small and Medium Enterprises

“…'Industry 4.0', 'Integrated Industry', or 'Smart factory' that can uphold the entire product life cycle from designing an article to its delivery are commonly used technical terms (Hofmann and Rüsch 2017). The world is struggling to cope with emerging technologies, dynamic processes, novel terminologies (Syreyshchikova et al 2021b;Tayal et al 2021), and intense competition in terms of service and quality (Tripathi et al 2021a). On the same grounds, Indian manufacturing organizations find it challenging to adapt to changing customer needs these days.…”

Assessing the Mediating Role of E-Techniques in the Relationship Between Information Systems and Carbon Reduction Strategies During the Construction Phase of Chinese Construction Projects

“…This activity points to a forward insightful understanding of how enterprises deliberately utilize electronic innovation and data frameworks to play down carbon outflows for supportability. Syreyshchikova et al (2021) clarify the perplexing relationship between extended course and complexity, which influences these arrangements. This investigation makes a difference in firms selecting carbon-reducing IT and etech arrangements.…”

“…Hina, Hassan, Parveen, and Arooj (2021) found that project-focused cultures benefit from transformational leadership, which emphasizes inspiration, empowerment, and vision. Project managers need good interpersonal and communication skills and knowledge of project management processes and technology (Syreyshchikova et al, 2021). Agile, waterfall, and hybrid project management models are also important.…”

“…Important environmental considerations like project direction might alter these techniques. Project orientation-how much an organization prioritizes project-based activities (Syreyshchikova et al, 2021)-affects carbon reduction efficiency. Strong project orientation-organizations that fully commit to goals and deadlines-often reduce carbon emissions.…”

Development of Traditional Market Garbage Bin

“…The QFD method systematically determines consumer demands and then translates the needs into appropriate product planning (Yan et al, 2022). Research has developed products using the QFD method to create products, such as UMS garbage bins (Musthofa et al, 2015), electric batik stoves (Lestariningsih & Jono, 2019), tempeh chips (Rohmah et al, 2018), clotheslines (Wibowo & Purnomo, 2017), laser metal processing based on open innovation (Syreyshchikova et al, 2021), and integrated multiphase sustainable product design (Ocampo et al, 2020). Research on developing traditional market garbage bin bins with the QFD method has never been done.…”