2013
DOI: 10.1080/00207543.2013.778432
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Product service system configuration based on support vector machine considering customer perception

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Cited by 55 publications
(21 citation statements)
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References 41 publications
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“…(Wang, Ming et al 2014) proposed a modular product-service configuration method based on the structural knowledge of ontology. (Long, Wang et al 2013;Long, Wang et al 2016) built a multiclass support vector machine model for configuring a specific PSS that meets both functional needs and perception needs of customers. (Pezzotta, Pirola et al 2013) proposed a Service Engineering framework that integrated a product-service design modelling tool developed at the Tokyo Metropolitan University with a discrete event simulation test-bench, which enabled the comparison of several PSS configuration solutions and the evaluation of both customer and internal performance.…”
Section: Related Work In Product Service System Configurationmentioning
confidence: 99%
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“…(Wang, Ming et al 2014) proposed a modular product-service configuration method based on the structural knowledge of ontology. (Long, Wang et al 2013;Long, Wang et al 2016) built a multiclass support vector machine model for configuring a specific PSS that meets both functional needs and perception needs of customers. (Pezzotta, Pirola et al 2013) proposed a Service Engineering framework that integrated a product-service design modelling tool developed at the Tokyo Metropolitan University with a discrete event simulation test-bench, which enabled the comparison of several PSS configuration solutions and the evaluation of both customer and internal performance.…”
Section: Related Work In Product Service System Configurationmentioning
confidence: 99%
“…PSS configuration is to provide customers a right PSS by selecting product components and service modules from a predefined component and module library according to customer needs and other constraints (Long, Wang et al 2013). PSS configuration essentially entails a conceptual structure and the overall logic of an organization that generates a new PSS by providing a generic umbrella of common PSS entities.…”
Section: A Holistic View Of Pss Configurationmentioning
confidence: 99%
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“…Long et al. 6 classified customer needs as functional needs and perceived needs. To meet customer needs, a multiclass support vector machine model was built to configure a specific PSS.…”
Section: Literature Reviewmentioning
confidence: 99%
“…Joore and Brezet 5 put forward multi-layer design model and proved its practical value and potential in solving complicated design process by taking sustainable transportation and electrical transmission as object. Long et al 6 divided customer demand into functional demand and sensory demand and established a multi-category support vector machine (MSVM), so as to realize PSS that meets specific needs of customer. Geum et al 7 proposed the conception of ''technical interface'' of the product service integration and provided six types of technical interface according to the interactive configuration of PSS.…”
Section: Research On Pssmentioning
confidence: 99%