Productivity management: integrating the intellectual capital

Phusavat, Kongkiti; Comepa, Narongsak; Sitko-Lutek, Agnieszka; Ooi, Keng‐Boon

doi:10.1108/imds-09-2012-0330

Cited by 15 publications

(21 citation statements)

References 35 publications

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“…Scholars analyzed how different logistics resources such as physical resources, human resources, information resources, knowledge resources and relational resources can be bundled together to assist in achieving sustainable competitive advantage (Wong and Karia, 2010;Somsuk et al, 2012;Phusavat et al, 2013). However, they argued that empirical evidence on how resources and their bundling for collaboration enable the competitiveness of clusters is needed.…”

Section: Introductionmentioning

confidence: 99%

4th party logistics service providers and industrial cluster competitiveness

Subramanian

Gunasekaran

Παπαδόπουλος

et al. 2016

Industr Mngmnt & Data Systems

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Purpose -Firms within industrial clusters are subject to challenges such as globalization, limited resources, volatility of international markets and financial instabilities. 4th party logistics (4PL) service providers are supporting individual firms to overcome such challenges by using collaborative operational capabilities from within an industrial cluster to their enhance competitiveness. The purpose of this paper is to focus on China and proposes a collaborative operational capabilities framework to illustrate the role of 4PL in industrial cluster competitiveness. Design/methodology/approach -The paper follows an extensive literature review and structured interviews in two types of clusters, drawing on resource-based view and importance-performance matrix analysis. Findings -The paper proposes six elements (that is, synergy of logistics, expansion of industrial chain, financial ability, creativity and innovation ability, cooperation of companies and flexibility of supply chain) that comprise collaborative operational capabilities, and highlights the role of "creativity and innovation ability" and "supply chain flexibility" in the use of 4PL for industrial cluster competitiveness in Chinese context. Research limitations/implications -The paper focusses on China and hence it could also be tested in the developed countries' context with the support of large-scale empirical data to investigate further its usefulness and to identify other constraints. Originality/value -The study contributes to the 4PL literature in that it proposes a framework that extrapolates the importance of 4PL in industrial cluster competitiveness in China.

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Section: Introductionmentioning

confidence: 99%

4th party logistics service providers and industrial cluster competitiveness

Subramanian

Gunasekaran

Παπαδόπουλος

et al. 2016

Industr Mngmnt & Data Systems

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“…Productivity is defined as the results obtained from each production process by using one or more production factors [25]. In this case Osibanjo, et.…”

Section: Job Productivity: Description and Factorsmentioning

confidence: 99%

The Role of Competency on The Effect of Training and Development System toward Job Productivity in The Human Resource Management Universal Corporation

Hidayat

Sukesi

Hadi

2020

Sinergi J. Ilm. Ilmu Manaj

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Employee development related to job productivity was very necessary in a company organization, because the existence of the program could helped to improving employee competency. The importance of education and training based on competency would enhanced the ability and build character of the human resources concerned. Referring to this, Human Resource Management Universal Corporation were established company in 2009 and engaged in consulting services related to training and human resource development and had 64 trainers of national and international certified and was trained in providing training and consulting to client. This study aimed to analyzing the effect of training and development system toward productivity jobs through competency on trainers in the Human Resource Management Universal Corporation. The type of this study was an explanatory survey type with used the path analysis method. Based on the results of the study it can be concluded several things, including: 1.) The effect of training and development system toward competency was significant with value of 0,503; 2.) The effect of training and development system toward job productivity was significant with value of 0,426; 3.) The effect of competency toward job productivity was significant with value of 0,495; 4.) The effect of training and development system toward job productivity through competency was significant with value of 0,248.

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“…The sets of abilities, processes and procedures used jointly to create synergy to overcome market challenges are considered in relation to logistics operators. Various logistics resources, such as physical, human, information, knowledge, and relational resources, can be analysed, and may be combined into a package to help achieve a permanent competitive advantage (Yew Wong & Karia, 2010;Somsuk, Wonglimpiyarat, & Laosirihongthong, 2012;Phusavat, Comepa, Sitko-Lutek, & ooi, 2013). However, these authors have argued that, owing to integration, it is possible to find empirical evidence for how pooling resources as part of cooperation enables companies to be competitive in the market.…”

Section: Logistics Service Providersmentioning

confidence: 99%

The Active Customer in Logistics Services

Dyczkowska

2019

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This article describes the notion of “customer activity” in logistics services as an interaction with providers. We reviewed concepts of customer activity in services offered by logistics service providers (LSPs) in the food sector. We then analysed customer activity in transport, storage and management of services. We used a direct diagnostic survey for comparative analysis of groups of customers. The roles of LSPs in the supply chain and within the framework of cooperation in the business-to-business market are presented. Basic customer activities were examined by studying the supply chain, within which LSPs adapted their processes to the activities of their customers. The research results present the degree of customer activity in supply chains.Theoretical background: Customer activity in logistics services is mainly understood as part of interaction with providers. This study goes beyond this view by focusing on the independent activity of the customer in solutions related to transport, storage and the management of logistics services.Purpose of the article: The purpose of the article was to review concepts of customer activity in services offered by LSPs in food-sector supply chains; customer activity was characterised and applied in exploratory research.Research methods: A literature review, comparison of groups of customers, and a direct diagnostic survey method were all used.Main findings: The perspective of customer activity predominating among customers allows LSPs to pursue different activities on behalf of different groups of customers. This article contributes to research on logistics services while focusing on the concept of customer activity.

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Productivity management: integrating the intellectual capital

Cited by 15 publications

References 35 publications

4th party logistics service providers and industrial cluster competitiveness

4th party logistics service providers and industrial cluster competitiveness

The Role of Competency on The Effect of Training and Development System toward Job Productivity in The Human Resource Management Universal Corporation

The Active Customer in Logistics Services

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