This paper presenting as contribution a model for the evaluation, control, and improvement of airport safety by analyzing different operational events. This model is based on multicriteria methods, in particular, the entropy and TOPSIS methods. It allows to operationalize the evaluation of the airport ramp safety performance in contexts of scarce information about the weights of each criterion, and where the absence of personal judgments in the weighting process is considered important. Operational events were used to develop the criteria. In addition, an application was conducted and the data from airport ramp safety events were used to identify trends, diagnose problems, support the planning of actions, and provide a basis for allocating resources for prevention of catastrophic accidents and improvement of safety. This application was used to validate the model. It was concluded that the airport ramp safety did not maintain a trend of continuous improvement and the proposed model allowed the identification of trends, of criteria with low performance, and the realization of recommendations for improvinge airport safety.