Protection, Productivity and Pleasure in the Smart Home

Strengers, Yolande; Kennedy, Jenny; Arcari, Paula; Nicholls, Larissa; Gregg, Melissa

doi:10.1145/3290605.3300875

Cited by 90 publications

(32 citation statements)

References 59 publications

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“…freeing up the hands to do other tasks while scheduling a calendar, adding to a shopping list, setting a timer etc. [51]. Voice assistants are also social actors [35] and contribute to enjoyment in the home, as people are having "fun" with their voice assistants; making jokes, dancing, impressing guests, and perceiving them as "best friends" and "helping hosts" [51].…”

Section: Voice Assistantsmentioning

confidence: 99%

“…[51]. Voice assistants are also social actors [35] and contribute to enjoyment in the home, as people are having "fun" with their voice assistants; making jokes, dancing, impressing guests, and perceiving them as "best friends" and "helping hosts" [51]. The "fun" of voice assistants are also reflected in studies on children's use of voice assistants [7].…”

Section: Voice Assistantsmentioning

confidence: 99%

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Experiential Qualities of Whispering with Voice Assistants

Parviainen

Søndergaard

2020

Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems

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We present a Research through Design project that explores how whispering influences the ways people experience and interact with voice assistants. The research project includes a co-speculation workshop and the use of a design probe, which culminated in the production of a design fiction short film. Our design-led inquiry contributes with experiential qualities of whispering with voice assistants: creepiness, trust, and intimacy. Furthermore, we present how whispering opens up new dimensions of how and when voice interaction could be used. We propose that designers of whispering voice assistants should reflect on how they facilitate the experiential qualities of creepiness, trust, and intimacy, and reflect on the potential challenges whispering brings to the relation between a user and a voice assistant.

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Section: Voice Assistantsmentioning

confidence: 99%

Section: Voice Assistantsmentioning

confidence: 99%

Experiential Qualities of Whispering with Voice Assistants

Parviainen

Søndergaard

2020

Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems

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“…Tech abuse stemming from ownership-based access seems particularly likely, as the Owner of a smart home device has an inbuilt advantage in monitoring and controlling other users (i.e., members of the household). Research has demonstrated these gendered aspects of "digital housekeeping," namely that men are more likely to set up and maintain smart home technologies (Kennedy, Nansen, Arnold, Wilken, & Gibbs, 2015;Leitão, 2019;Strengers, Kennedy, Arcari, Nicholls, & Gregg, 2019). Therefore, account ownership may reinforce power inequalities in the household related to gender, technical ability, or finances (as these dictate who purchases devices).…”

Section: System: What Are You Building?mentioning

confidence: 99%

“…Leitão (2018Leitão ( , 2019 examined the potential security and privacy threats that victims/survivors of IPV would face. Strengers, Kennedy, Arcari, Nicholls, and Gregg (2019) conducted an ethnographic study with early IoT adopters. They showed that women need to be able to operate IoT systems safely and securely without exposing themselves or others to additional internal or external threats.…”

mentioning

confidence: 99%

Threat Modeling Intimate Partner Violence: Tech Abuse as a Cybersecurity Challenge in the Internet of Things

Slupska¹,

Tanczer²

2021

The Emerald International Handbook of Technology-Facilitated Violence and Abuse

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Technology-Facilitated abuse, so-called "tech abuse," through phones, trackers, and other emerging innovations, has a substantial impact on the nature of intimate partner violence (IPV). The current chapter examines the risks and harms posed to IPV victims/survivors from the burgeoning Internet of Things (IoT) environment. IoT systems are understood as "smart" devices such as conventional household appliances that are connected to the internet. Interdependencies between different products together with the devices' enhanced functionalities offer opportunities for coercion and control. Across the chapter, we use the example of IoT to showcase how and why tech abuse is a socio-technological issue and requires not only human-centered (i.e., societal) but also cybersecurity (i.e., technical) responses. We apply the method of "threat modeling," which is a process used to investigate potential cybersecurity attacks, to shift the conventional technical focus from the risks to systems toward risks to people. Through the analysis of a smart lock, we highlight insufficiently designed IoT privacy and security features and uncover how seemingly neutral design decisions can constrain, shape, and facilitate coercive and controlling behaviors.

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“…Pluralism is closely linked to feminist trouble as it too resists fixed entities and binaries. Feminist HCI has had a great impact on the HCI field and inspired an increased attention to women's health experiences such as breastfeeding [Balaam et al 2015;Hope et al 2019], intimate care , menstruation [Fox et al 2018], menopause [Bardzell et al 2019;Tutia et al 2019], sexuality [Bardzell and Bardzell 2011], and given rise to attention to gender issues in technology use and design [Strengers et al 2019;Søndergaard and Hansen 2018]. These topics may bring trouble in the ways that they require designers to research and develop technologies in tabooed and sensitive areas.…”

Section: From Solving Problems To Designing With the Trouble 21 Femimentioning

confidence: 99%

Troubling Design

Søndergaard

2020

ACM Trans. Comput.-Hum. Interact.

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The euphemism "female trouble" (discreetly referring to women's health experiences) suggests that trouble is linked to women and bodily transitions women can go through. However, trouble is not only a noun; it is also a verb with a strong feminist tradition. In this article, I present troubling design; a theoretically grounded and practice-oriented design program for designing with women's health. Troubling design brings to matter how trouble is an implicit condition of designing ethical and responsible technologies for women's health. By designing with trouble, troubling design encourages designers and researchers to develop knowledge embedded in criticality and questioning status quo, in order to expand their perspectives on designing with intimate and tabooed bodily experiences. Grounded in feminist theory and research-through-design, troubling design contributes with analytical and generative design knowledge articulated through design examples and three practices: staying with the wrong, curious visiting, and collective imagining. CCS Concepts: • Human-centered computing → Interaction design;

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Protection, Productivity and Pleasure in the Smart Home

Cited by 90 publications

References 59 publications

Experiential Qualities of Whispering with Voice Assistants

Experiential Qualities of Whispering with Voice Assistants

Threat Modeling Intimate Partner Violence: Tech Abuse as a Cybersecurity Challenge in the Internet of Things

Troubling Design

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