The cluster pseudospin model of proton glasses, which takes into account the energy levels of protons around the PO 4 group, the long-range interactions between the hydrogen bonds, and an internal random deformational field is used to investigate thermodynamical characteristics, longitudinal and transverse dielectric permittivities of Rb 1−x (ND 4 )xD 2 PO 4 and Rb 1−x (NH 4 )xH 2 AsO 4 compounds. A review of experimental and theoretical works on the Rb 1−x (NH 4 )xH 2 PO 4 type crystals is presented.