Providing product use knowledge for the design of improved product generations

Abramovici, Michael; Lindner, Andreas

doi:10.1016/j.cirp.2011.03.103

Cited by 37 publications

(17 citation statements)

References 5 publications

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“…In recent years, there has been a move in conventional product design process in the direction of a more user-centred design approach (Abramovici and Lindner, 2011). This shift has been in response to the increased awareness and recognition of the users of products as a potentially affluent design resource to support product development.…”

Section: New Product Developmentmentioning

confidence: 99%

Social media content and product co-creation: an emerging paradigm

Rathore

Ilavarasan

Dwivedi

2016

Journal of Enterprise Information Management

162

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Purpose-This paper aims to conceptualise and discuss the possible insights that can be generated for product development by analysing the user-generated content available from various social media platforms. Design/Methodology/Approach-The paper reviews, conceptualises and discusses the role of usergenerated content available on social media platforms for developing new products and their features (for example, appearance and shape). It explores the directions in which the relationship between social media content and customer-oriented concepts would evolve in developing successful new products. Findings-The review and arguments presented in this paper suggest that the social media approach adds more value than the traditional approaches for obtaining insights about the products. Availability of users' opinions and information about existing products provide insights for the improvement in the product design process. Co-creation and self-construal are important components that are based on costumer engagement and customer behaviour respectively in the product design and development. Practical Implications-As social media creates new ways of communication with users, businesses can include users into the product development process to improve and refine their products or for making the next generation of products. Originality/Value-This paper suggests a new approach in getting useful insights about the products from user-generated contents. This way of using social media helps businesses to move forward from the traditional product development paradigms.

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Section: New Product Developmentmentioning

confidence: 99%

Social media content and product co-creation: an emerging paradigm

Rathore

Ilavarasan

Dwivedi

2016

Journal of Enterprise Information Management

162

View full text Add to dashboard Cite

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“…Another important factor is the need of a follow‐up to improve products. The work by Abramovici and Lindner (), although not particularly addressed to environmental concerns, stresses the importance of recording data relevant to the use of the product and using it to improve future designs. The DEEM proposed in this work needs the understanding of the uses and misuses of the product being developed, and this can be achieved better if data on real situations can be gathered.…”

Section: User‐centered Eco‐design Strategies: From Technological To Bmentioning

confidence: 99%

A Simplified Model to Include Dynamic Product‐User Interaction in the Eco‐Design Process

Serna-Mansoux¹,

Popoff²,

Millet³

2014

J of Industrial Ecology

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SummaryFor many modern products, the use phase is intensive and poses a serious environmental impact because of the energy and resources consumed. This could be resolved by optimizing the product's environmental impact by improving the understanding of the users' relationship with it. In this work, we propose a model that can be used to include the use phase and the eco-oriented strategies in the environmental impact assessment of a product. This model takes into account the changing nature of the interactions between the user and the product over time. An indicator designated mitigation rate is introduced to help model this change. It acknowledges the loss in performance of eco-oriented strategies over time. This work presents the methodology to understand, model, and select among different eco-oriented strategies with different time frames. A case study is also presented, where four alternative models considering different eco-oriented strategies are shown and compared.

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“…Technical progress in embedded micro-sensors facilitates a continuous systematic acquisition of product use data for the control and planning of the machine operation and maintenance processes [13] [14]. At present, the improved design of new product generations only uses isolated and unsystematic feedback from customers, retailers, or service partners, which mainly refers to warranty cases, complaints, or product recalls [15].…”

Section: Pss Feedback Assistantmentioning

confidence: 99%

“…• product user/operator data (i.e. personnel data, qualifications, workload) [15] Based on the central database, the following methods have been realized [14]:…”

Section: Pss Feedback Assistantmentioning

confidence: 99%

Knowledge-Based Lifecycle Management Approach for Product Service Systems (PSS)

Abramovici

Aidi

Dang

2013

Product Lifecycle Management for Society

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Product Service Systems (PSS) are new industrial offerings which integrate a product and related services into a customer-specific bundle and offer the customer an overall solution to a specific issue. The lifecycle of PSS is characterized by merged product and service structures and a close interaction among the provider, the suppliers, and the customer, not only in the development phase but especially during the operation of PSS. Therefore a lifecycle management approach for PSS has to merge both the virtual and real (operational) lifecycle of PSS. To reach that goal operational knowledge about a PSS instance must be gathered, aggregated, managed, and used by enhanced lifecycle management methods in order to support providers, suppliers, and customers by developing, delivering and operating PSS. The paper in hand presents a knowledge-based lifecycle management approach for PSS, which considers an ontological representation of PSS knowledge and 3 knowledgebased lifecycle methods to make engineering processes adaptive, to provide the involved actors with the appropriate PSS knowledge and support the stakeholders in their decision making processes. The components of this approach have been identified as key lifecycle management methods for managing PSS. They are still being developed within the collaborative research center TR29 funded by the German Research Foundation (DFG), who investigate the overall engineering of PSS.

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Providing product use knowledge for the design of improved product generations

Cited by 37 publications

References 5 publications

Social media content and product co-creation: an emerging paradigm

Social media content and product co-creation: an emerging paradigm

A Simplified Model to Include Dynamic Product‐User Interaction in the Eco‐Design Process

Knowledge-Based Lifecycle Management Approach for Product Service Systems (PSS)

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