Public Transportation Multimodality in the City of Lisbon

Lemonde, Carlos; Arsénio, Elisabete; Henriques, Rui

doi:10.1016/j.trpro.2021.11.011

Cited by 4 publications

(2 citation statements)

References 8 publications

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“…The success of an integrated public transportation system in reducing pollution levels and congestion has encouraged many developing countries to adopt it [1,2]. According to the previous literature, public transportation reduces the use of private vehicles resulting in sustainability from the economic, social, and environmental aspects [3]. However, making public transportation the first choice of the community or consumers is not easy.…”

Section: Introductionmentioning

confidence: 99%

Measuring the Service Quality of a Multimodal Transshipment Station

Perdana,

Gusleni,

Listantari

et al. 2023

Advances in Transdisciplinary Engineering

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During its development, a train should be connected to different transportation modes so consumers have further transshipment nodes, such as airports and bus terminals. Accordingly, the transportation pattern has shifted from a single mode to multimodal, so network connectivity is needed to gain an on-time and reliable transportation process. Practically, the Solo Balapan Train Station, located in Central Java (Indonesia), is one of the central train stations and has a number of essential functions for consumers traveling to other cities or destination areas such as the airport or the bus station. The Solo Balapan Train Station is designed as a multimodal transshipment point in which excellent service is critical to ensure seamless transportation. Thus, performance evaluations are essential to create better transportation services. Contextually, the performance of multimodal transportation services in this study was measured using the Importance-Performance Analysis (IPA) method. The results show that respondents perceive that the quality of the pedestrians’ access, the integrated ticket payment system, and the quality of the supporting facilities are the priorities for service improvement. Also, this study identified that multimodal transportation services at the Solo Balapan Train station were still partially integrated. Consequently, process integration is a necessity to create superior transportation services.

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Section: Introductionmentioning

confidence: 99%

Measuring the Service Quality of a Multimodal Transshipment Station

Perdana,

Gusleni,

Listantari

et al. 2023

Advances in Transdisciplinary Engineering

View full text Add to dashboard Cite

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“…Many countries encourage communities to take public transport for business or leisure travels (Bekiaris et al 2020;Goletz et al 2020;Liao et al 2020;Woodcock and Tovey 2020). Therefore, the planning and implementation of public transportation-based transportation must be done effectively and efficiently (Lemonde et al 2021). Effectiveness here requires the operation of public transportation services to ensure safety, timeliness, and reliability.…”

Section: Multimodal Transportationmentioning

confidence: 99%

Evaluating Service Quality of Multimodal Transportation: A Case Study of Adi Soemarmo International Airport

Proceedings of the International Conference on Industrial Engineering and Operations Management

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Adi Sumarmo International Airport, abbreviated as BIAS, played a central role in the multimodal transportation system in Central Java Province, Indonesia. On this basis, this study investigated the service quality of multimodal transportation in BIAS using the importance-performance analysis (IPA). This study measured 13 variables of multimodal services based on the level of performance and importance. The results revealed that currently, there has been an effective multimodal transportation services in supporting passenger mobility in BIAS, with an average score of 3.43. Meanwhile, respondents' assessment on the level of importance of all variables showed an average score of 4.36. From 13 variables of multimodal transportation services, the following three variables need to be prioritized to support efforts to increase service effectiveness: travel time, variety of transportation modes for other trips, and shelter facilities. This paper emphasizes the need to improve the existing multimodal transportation services in BIAS to meet user expectations.

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