2014
DOI: 10.3917/spub.139.0337
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Qualités psychométriques du Consumer satisfaction questionnaire (CSQ-8) et du Helping alliance questionnaire (HAQ)

Abstract: These psychometric analyses provide a basis for the validation and clinical application of the abridged French versions of the HAQ and CSQ-8 in quality of care assessment in child psychiatry.

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Cited by 12 publications
(11 citation statements)
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“…The two quality indicators used, satisfaction and the therapeutic alliance, were scored according to the following scales. Their detailed psychometric properties have been described in a previous publication [33].…”
Section: Methodsmentioning
confidence: 99%
See 1 more Smart Citation
“…The two quality indicators used, satisfaction and the therapeutic alliance, were scored according to the following scales. Their detailed psychometric properties have been described in a previous publication [33].…”
Section: Methodsmentioning
confidence: 99%
“…To measure the therapeutic alliance, we used a French translation of the initial version of the Helping Alliance Questionnaire (HAQ) [34] that was slightly modified to enhance the "relational dimension" of the score [33]. This version of the HAQ is an 8-item questionnaire concerning the patient-therapist relationship, and each item is rated on a six-point scale ranging from 1 (not agree at all) to 6 (completely agree).…”
Section: Therapeutic Alliancementioning
confidence: 99%
“…4. (a) The score of the Consumer Satisfaction Questionnaire (CSQ-8) – (Kapp et al, 2014 ). This scale allows the quality-of-care assessment and will evaluate the acceptance and relevance of the programs.…”
Section: Methods and Analysismentioning
confidence: 99%
“…The qualitative barriers/facilitators reported by the patients to the program implementation; 4. (a) The score of the Consumer Satisfaction Questionnaire (CSQ-8) - (Kapp et al, 2014). This scale allows the qualityof-care assessment and will evaluate the acceptance and relevance of the programs.…”
Section: Hypnosismentioning
confidence: 99%
“…The original English version of the CSQ-8 showed good internal consistency and one-factor structure [12]. Validated translations include German [18], French [19,20], Spanish [21,22], Thai [23], Japanese [24], Dutch [25,26], and Cebuano and Wary, two regional languages in the Philippines [27]. Results from these studies dovetail with the findings from Nguyen et al, [12] and suggest that the questionnaire possesses good to excellent internal consistency, and a clear unidimensional factor structure across the different translations [2,10,12,19,22,[25][26][27][28].…”
Section: Introductionmentioning
confidence: 99%