“…The cosine similarity, jaccard similarity, and naive bayes classifier techniques were used in this study. Abidah Elcholiqi and Aina Musdholifah [17] by using the created chatbot, BTPN will be able to give customers more interactive and useful information on Jeniusproducts.Zaid A. Mundher et al [18]a college chatbot was developed and put into use in this article to enable students to engage with their institution and ask questions about the staff, events, exams, admission, and other duties.Rinaldi Jasmi et al, [19]the objective of this project is to create a Question Answering (QA) system that will allow the next generation to become more knowledgeable about the kingdom's early past,ontology was used as the knowledge base for this quality control system, and cosine similarity was used to assess how similar user [20] the medical chatbot that uses NLP techniques to provide appropriate reply to the users Safri Adam and Eliyana Lulianthy [21] The developed chatbot application can assist the admissions committeinquiries.e for new students in answering inquiries from potential new students. The results of the evaluation demonstrate that the created chatbot is competent in responding to user IGLPE Prismana et al, [22] it is effective for Indonesian, the Nazief& Adriani algorithm will be utilised in this project to perform stemming, and the cosine similarity approach will be used to assess the degree of similarity between questions and FAQs that are kept in the FAQ database.Mrs.…”