Re-engineering Archives: Business Process Management (BPM) and the Quest for Archival Efficiency

Digital Curation at Work: Modeling Workflows for Digital Archival Materials

“…Increasingly, modeling workflows has been recognized as a valuable approach to conceptualizing work for a variety of cultural heritage activities, from dealing with missing or damaged books [19] to managing e-resources [10]. For archival contexts specifically, Daines III [9] suggests that adopting business process management (BPM) can improve the efficiency of processing archival collections by fostering a holistic perspective that can help to identify gaps or obstacles in processes and provide insights to streamline tasks. Gustainis [15] put this approach into practice, using workflows to systematically assess the efficiency of archival processing at the Center for the History of Medicine at Harvard.…”

“…In addition to visualizing a particular work process, modeling workflows promises other benefits for cultural heritage organizations. In case studies applying workflow modeling at Brigham Young University, Duke, and the University of Michigan, all three report that the process of actually constructing the workflow is in itself insightful [4,9,10], offering a space for productive reflections on goals and the nature of departmental and organizational work. Workflows also serve as explicit artifacts of organizational knowledge, clarifying workflow outputs and aiding inter-departmental communication [4].…”

“…All four use ePADD 8 for processing email, and NYU and NYPL also use GotYourBack. 9 As personal digital manuscript collections become more prominent in archives and special collections, more institutions may develop workflows specific to email, which is similar in many ways to letters, a staple of analog manuscript collections.…”

Give a Little Bit: Using Lean Tools to Create Efficiencies in Acquisitions and Beyond

“…In addition, a recent article in the area of archives also provides examples of process mapping and includes tools not covered here (Daines, 2011). 7…”

Los procesos de gestión de documentos en la Ley General de Archivos de México: análisis de contenido desde una perspectiva cuantitativa

“…179-197 No obstante, el análisis de los procesos de trabajo en los archivos ha sido abordado en diferentes trabajos a lo largo del tiempo. Autores como Gallardo Taboada (1987), Evans (1990), Barnard Amozorrutia (2011), Sainz Varela (2011), Daines (2011), Bustelo Ruesta (2011) o Llansó Sanjuan (2012) se han ocupado del tema desde diferentes perspectivas teóricas. En otros casos, autores como Villanueva Bazán et al (2002), Bustelo Ruesta (2017) o Bustos Pretel (2018) han definido, desde el punto de vista técnico, los procesos de gestión documental.…”