“…This study uses data from real medical work to analyze actual consultations and patient conditions under real conditions to better understand the implementation of standard norms in real medical processes and obtain authentic and reliable evidence. 22 , 23 Real world data were retrieval from the inpatient working day report, nursing staff schedule, electronic medical record system, and nursing quality control system in Shanxi Bethune Hospital: the inpatient working day report was obtained from the medical office, the nursing staff schedule and nursing quality control system data were obtained from the nursing department, and the electronic medical record system data were obtained from the patient case room. Data from September 19, 2022, to September 25, 2022 were collected as the data under normal situation, whereas those from December 29, 2022, to January 4, 2023, were used as the data in the situation of public crisis.…”