Realising platform operational agility through information technology–enabled capabilities: A resource‐interdependence perspective

Tan, Felix Ter Chian; Pan, Shan Ling; Zuo, Meiyun

doi:10.1111/isj.12221

Cited by 35 publications

(27 citation statements)

References 93 publications

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“…3 : Strategic Partnership, 4 : Environmental and Health Impacts, 5 : Obsolete Product, 6 : Reallocation Needs, 7 : Product Substitution, 8 : Destruction Costs, 9 : Defective and Returned Item. 3 : Strategic Partnership, 4 : Environmental and Health Impacts, 5 : Obsolete Product, 6 : Reallocation Needs, 7 : Product Substitution, 8 : Destruction Costs, 9 : Defective and Returned Item. 3 : Strategic Partnership, 4 : Environmental and Health Impacts, 5 : Obsolete Product, 6 : Reallocation Needs, 7 : Product Substitution, 8 : Destruction Costs, 9 : Defective and Returned Item.…”

Section: Results Analysismentioning

confidence: 99%

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Destruction Decisions for Managing Excess Inventory in E-Commerce Logistics

Pourhejazy

2020

Sustainability

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The Internet has brought about new possibilities for innovation and radically changed business activities. Internet shopping is a prime example of increasing popularity, which is exacerbated due to the recent pandemic. It is expected that e-commerce will accommodate more than a quarter of the total retail sales worldwide in the next few years. Given the characteristics of e-commerce, inventory management is of paramount importance for an effective and timely response to the online customers’ demand. Despite its relevance, the issue of warehouse excess inventory is not sufficiently studied in the operations management literature. This study explores the factors, including sustainability and strategic considerations, that influence the inventory destruction decisions as one of the alternatives for managing excess inventory. Applying the Fuzzy Decision-Making Trial and Evaluation Laboratory (DEMATEL) method, the interrelationships between the decision factors are investigated and the decisive considerations are identified. Overall, the outcomes provide insights for the e-commerce practitioners and offer directions for modeling and managing inventory destruction decisions.

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Section: Results Analysismentioning

confidence: 99%

“…In 2019, e-commerce accounted for more than 15 percent of the overall sales worldwide [2] and has seen exponential growth due to the recent pandemic [3,4]. In this situation, staying competitive in the marketplace relies on the e-commerce companies' operational agility [5] and their ability to offer responsive services.…”

Section: Introductionmentioning

confidence: 99%

Destruction Decisions for Managing Excess Inventory in E-Commerce Logistics

Pourhejazy

2020

Sustainability

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“…Tan et al (2019) in their research believed that because of the significant impact of information systems on the decision-making of personnel, agility and social network technology should be focused on as the main concern. The results of their research indicate that IT management and social networking technology certainly improve the collection of related programs and data to help analyze and make accurate decisions.…”

Section: Research Backgroundmentioning

confidence: 99%

Investigating the role of social networking technology on the organizational agility: a structural equation modeling approach

Ahmadi

Ershadi

2021

JAMR

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PurposeThe current extensive business ecosystem, characterized by technological advances and development, impressive customers, and increasing social concerns, has exerted great pressure on business organizations. Among different business values for affording this pressure, organizational agility is a critical factor that should be carefully incorporated in business processes. The main purpose of the present study is to investigate the role of social networking technology, as a crucial collaborative tool, on organizational agility.Design/methodology/approachA model based on structural equations was designed in this regard. The constructs of this model are quality of service, varieties of services, costs and speed of service as independent variables and also agility management as a dependent variable. Based on the conceptual model, a questionnaire was prepared and distributed among the experts of social networking technology and agility management. Based on Cochran's formula the sample size was 384. The response rate was 100%. The main statistical measures such as Chi-square ratio to the degree of freedom, Non-soft Fitness Index (RMSEA), Goodness of Fit Index (GFI) and Modified fitness index (AGFI) were employed for analyzing the model.FindingsResults of obtained data indicated that a variety of services as the main factor of social networking technology has the most impact on the agility of a company. Then, the speed of service, service quality and costs were ranked respectively in second to fourth. Providing information technology (IT) service perceptions, promoting the service climate and thorough identification of IT requirements are the main critical success factors for maintaining a robust impact of social networking technology on organizational agility. Moreover, a well-designed enterprise structure alongside employing newly developed IT infrastructures such as cloud computing certainly improves the capabilities of organizations to improve their agility.Originality/valueAlthough the literature suggests a positive impact among IT or social networks on organizational agility, it is deficient in relation to considering the impact of social networking. Furthermore, a structural equation model (SEM) is used for assessing unobservable latent constructs and their related interrelationship.

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“…Tan, Pan and Zuo [27] posit that platforms have two key roles, which are reducing the search costs associated with finding transaction partners and reducing the costs that are involved when a transaction occurs. Moreover, platforms thrive because of the network effect where the value of a platform increases as more people use it [28].…”

Section: Program and Platformsmentioning

confidence: 99%

Bridging the Sustainability Leadership Chasm: A Case Study of the Sustainability Advantage Program of the NSW Government, Australia

Batulan¹,

Tan²,

Chan³

2021

Proceedings of the Annual Hawaii International Conference on System Sciences

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Business operations worldwide have significantly impacted the environment, prompting organisations to consider how to align strategy and conduct to advance sustainability targets. Collaboration is critical for sustainability progress, thus organisations are becoming interested in the practices of supply chain partners. To incorporate sustainability across networks, leadership is critical in coordinating activities. Although the effectiveness of leadership for sustainability is widely discussed, there is a lack of empirical field studies on how organisations can develop this leadership capability. This research-inprogress paper presents preliminary findings from an industry level case study of a Government-run initiative. This initiative provides a platform for organisations to collaborate and access resources that supports the development of sustainability leadership capabilities. Preliminary analysis provides insight on the dynamic capabilities organisations must develop to influence its supply chain partners, the technologies used to progress sustainability initiatives and the role that the Government has in promoting collaboration and leadership. Implications to both research and practice, and future work are discussed in conclusion.

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Realising platform operational agility through information technology–enabled capabilities: A resource‐interdependence perspective

Abstract: Intensifying competition in recent times requires businessto-consumer (B2C) e-commerce platforms to develop operational agility for competitive advantage. Despite the agreement on an increasing competitive landscape, the process for realising information technology (IT)-driven

Cited by 35 publications

References 93 publications

Destruction Decisions for Managing Excess Inventory in E-Commerce Logistics

Destruction Decisions for Managing Excess Inventory in E-Commerce Logistics

Investigating the role of social networking technology on the organizational agility: a structural equation modeling approach

Bridging the Sustainability Leadership Chasm: A Case Study of the Sustainability Advantage Program of the NSW Government, Australia

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