Reasoning on Business Processes to Support Change Reuse

Minor, Mirjam; Bergmann, Ralph; Görg, Sebastian; Walter, Kirstin

doi:10.1109/cec.2011.16

Cited by 23 publications

(10 citation statements)

References 20 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…A higher degree of flexibility could be achieved by using loosely specified process models, and moving some process definition decisions from design‐time to run‐time, when more information is available. Additionally, process flexibility and adaptive process management should be further investigated, for example, taking advantage of case‐based and experience‐based approaches .…”

Section: Limitations and Future Workmentioning

confidence: 99%

ROME4EU – A service‐oriented process‐aware information system for mobile devices

2011

View full text Add to dashboard Cite

SUMMARY Nowadays, process‐aware information systems (PAISs) are widely used for the management of ‘administrative’ processes characterized by clear and well‐defined structures. Besides those scenarios, PAISs can be used also in mobile and pervasive scenarios, where process participants can be only equipped with smart devices, such as personal digital assistants. None of existing PAISs can be entirely deployed on smart devices, making unfeasible its usage in highly mobile scenarios. This paper presents ROME4EU, a mobile PAIS developed for being applied to the coordination of emergency operators, and an extensive validation of the system, both in term of performances and usability/acceptability by the users. Copyright © 2011 John Wiley & Sons, Ltd.

show abstract

Section: Limitations and Future Workmentioning

confidence: 99%

ROME4EU – A service‐oriented process‐aware information system for mobile devices

2011

View full text Add to dashboard Cite

show abstract

“…Adaptation has achieved significant attention in Case-Based Reasoning (CBR) over the past few years [1][2][3][4][5][6][7]. A retrieved solution has to be adapted in order to be reused for a current problem [8].…”

Section: Introductionmentioning

confidence: 99%

“…A retrieved solution has to be adapted in order to be reused for a current problem [8]. Several adaptation techniques and frameworks have been introduced, which apply rules or operators [1][2][3], merge cases [4,5], or reuse dedicated adaptation cases [6,7].…”

Section: Introductionmentioning

confidence: 99%

“…The utility of the solution might serve as a quality criterion which can be approximated by the value of the similarity function the retrieved solution has achieved prior to the adaptation [9]. Furthermore, correctness criteria like the syntactical correctness of the adapted solution [7] or the consistency of the solution with a knowledge model [5] can be considered. The completeness of the adaptation describes to what extent the problem is covered by the adaptation result [4].…”

Section: Introductionmentioning

confidence: 99%

See 1 more Smart Citation

Confidence in Workflow Adaptation

Minor

Islam

Schumacher

2012

Case-Based Reasoning Research and Development

Self Cite

View full text Add to dashboard Cite

This paper is on assessing the quality of adaptation results by a novel confidence measure. The confidence is computed by finding evidence for partial solutions from introspection of a huge case base. We assume that an adaptation result can be decomposed into portions, that the provenance information for the portions is available. The adaptation result is reduced to such portions of the solution that have been affected by the change. Furthermore, we assume that a similarity measure for retrieving the portions from a case base can be specified and that a huge case base is available providing a solution space. The occurrence of each portion of the reduced solution in the case base is investigated during an additional retrieval phase after having adapted the case. Based on this idea of retrieving portions, we introduce a general confidence measure for adaptation results. It is implemented in the area of workflow adaptation. A graph-based representation of cases is used. The adapted workflow is reduced to a set of sub-graphs affected by the change. Similarity measures are specified for a graph matching method that implements the introspection of the case base. Experimental results on workflow adaptations from the cooking domain show the feasibility of the approach. The values of the confidence measure have been evaluated for three case bases with a size of 200, 2,000, and 20,000 cases each by comparing them with an expert assessment.

show abstract

“…Very interestingly, some recent papers in the area of CBR for business process management (Minor et al, 2011(Minor et al, , 2014aMüller & Bergmann, 2014) also consider the reuse/adaptation step of the CBR cycle (Aamodt & Plaza, 1994). An automation of the adaptation step in process model retrieval is easier in very specific domains, such as the one of cooking recipes (Müller & Bergmann, 2014).…”

Section: Related Workmentioning

confidence: 99%

Trace retrieval for business process operational support

Bottrighi

Canensi

Leonardi

et al. 2016

Expert Systems with Applications

View full text Add to dashboard Cite

Operational support assists users while process instances are being executed, by making predictions about the instance completion, or recommending suitable actions, resources or routing decisions, on the basis of the already completed instances, stored as execution traces in the event log.In this paper, we propose a case-based retrieval approach to business process management operational support, where log traces are exploited as cases. Once past traces have been retrieved, classical statistical techniques can be applied to them, to support prediction and recommendation. The framework enables the user to submit queries able to express complex patterns exhibited by the current process instance. Such queries can be composed by several simple patterns (i.e., single actions, or direct sequences of actions), separated by delays (i.e., actions we do not care about). Delays can also be imprecise (i.e., the number of actions can be given as a range). The tool also relies on a tree structure, adopted as an index for a quick retrieval from the available event log.Our approach is highly innovative with respect to the existing literature panorama, since it is the first work that exploits case-based retrieval techniques in the operational support context; moreover, the possibility of * Corresponding author. Tel. +39 0131 360340Email addresses: alessio.bottrighi@uniupo.it (Alessio Bottrighi), canensi@di.unito.it (Luca Canensi), giorgio.leonardi@mfn.unipmn.it (Giorgio Leonardi), stefania.montani@uniupo.it (Stefania Montani), terenz@di.unito.it (Paolo Terenziani) Preprint submitted to Expert Systems with ApplicationsOctober 1, 2015 retrieving traces by querying complex patterns and the indexing strategy are major departures also with respect to other existing trace retrieval tools proposed in the Case Based Reasoning area. Thanks to its characteristics and methodological solutions, the tool implements operational support tasks in a flexible and efficient way, as demonstrated by our experimental results.

show abstract

Reasoning on Business Processes to Support Change Reuse

Cited by 23 publications

References 20 publications

ROME4EU – A service‐oriented process‐aware information system for mobile devices

ROME4EU – A service‐oriented process‐aware information system for mobile devices

Confidence in Workflow Adaptation

Trace retrieval for business process operational support

Contact Info

Product

Resources

About