Reciprocity and Social Exchange in the Sharing Economy

Davlembayeva, Dinara; Papagiannidis, Savvas; Alamanos, Eleftherios

doi:10.1007/978-3-030-29374-1_45

Cited by 7 publications

(10 citation statements)

References 53 publications

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“…One of the fundamental principles of social exchange theory is that relationships evolve over time into mutual trust, loyalty, and commitment. This means that every rule that has been agreed upon to support the creation of the exchange process serves as a guideline or foundation for its operation (Davlembayeva & Alamanos, 2022). According to social exchange theory, the relationship between behavior and the environment exists because the environment is typically made up of a group of people who exchange information about the rewards, costs, and benefits they receive from one another.…”

Section: Social Exchange Theorymentioning

confidence: 99%

The effect of transactional leadership on employee performance mediated by job satisfaction, job stress and trust

Hutama,

Noermijati,

Wirawan Irawanto

2024

IJRBS

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This study aims to investigate the impact of transactional leadership on employee performance through the mediation of job satisfaction, job stress, and trust. This study employs explanatory research using a quantitative approach. The population in this study were employees of companies engaged in shipbuilding in Surabaya city, namely PT. Dok dan Perkapalan Surabaya (Persero). The study used saturated sampling. The study had 69 respondents. Data was gathered through surveys and documentation, and the instrument was tested using likert scales. The data were analyzed using the structural equation model partial least squares (SEM-PLS) modelling. The finding of this study indicated that Transactional Leadership can enhance employee performance. Furthermore, Transactional Leadership can boost job satisfaction and trust while reducing employee stress. Employee performance can be improved by addressing job satisfaction issues. Employee performance is positively correlated with job satisfaction. However, Job stress has no significant effect on employee performance. While trust can enhance employee performance. Job Satisfaction can mediate the effect of Transactional Leadership on Employee Performance, whereas Job Stress cannot. Trust has the ability to mediate the impact of Transactional Leadership on Employee Performance. The findings of this study advise PT. Dok dan Perkapalan Surabaya (Persero) to maintain and improve the leader's transactional leadership style in managing various resources in the company in order to foster a positive relationship between employees and the company, allowing employee performance to improve optimally.

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Section: Social Exchange Theorymentioning

confidence: 99%

The effect of transactional leadership on employee performance mediated by job satisfaction, job stress and trust

Hutama,

Noermijati,

Wirawan Irawanto

2024

IJRBS

View full text Add to dashboard Cite

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“…Furthermore, the diffusion of responsibility theory suggests that individuals may feel less accountable for their actions when they are part of a larger group, leading to bystander apathy in situations requiring intervention. Overall, social influence theories provide valuable insights into the complex dynamics of human behavior within social contexts, shedding light on the mechanisms underlying conformity, obedience, and group dynamics (Davlembayeva & Papagiannidis, 2024).…”

Section: Social Influence Theoriesmentioning

confidence: 99%

Theories and approaches of social psychology

Mehrad,

Sternberg,

Buyandalai

et al. 2024

IRSSR

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Social psychology is a field that studies how social thinking, behavior, and influence shape daily lives. This paper examines various social psychology theories, including social cognition, individual identity, and social influences. The main goal is to gain insight into the human behavior and interactions by exploring social, psychological, and sociological theories. The study used a systematic review based on previous research over three months and analyzed 80 research papers, ultimately using 28 papers that mostly covered the aim of this study. The findings highlighted the importance of racial diversity in shaping contemporary race relations and emphasized the need for cohesive yet diverse communities. The analyses revealed that individuals’ tendencies to self-serve inflate their traits’ moral value, influencing others’ self-perceptions and judgments. Innovative approaches such as agent-based modeling offered new perspectives on social dynamics, while identity emerged as a fluid construct shaped by socio-historical contexts. The ecological perspective provided valuable insights into the adaptive relationship between individuals and their environments. This review illuminates the crucial role of social psychology in understanding the complex interplay of individual behaviors, societal influences, and evolving identities. Throughout the paper, the discussion concerns the connection between theories and research and the application of findings to real-life situations. Hence, social psychology provides valuable insights into individual behavior and the social environment.

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“…Social Exchange Theory (SET) comprises four constituents of an individual's social behavior: reinforcement tools, exchange, social relations, and reciprocity (Davlembayeva & Alamanos, 2022).…”

Section: Social Exchange Theory (Set)mentioning

confidence: 99%

The Roles of Customer Engagement, Self-Efficacy, and Sensitivity to Privacy in Driving Customer Value in Digitalizing Services: A Moderated-Mediation Model

Okbagaber

2024

JETR

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While customer engagement and self-efficacy in perceiving customer value have been scantily addressed, the interaction of sensitivity to privacy in digitalizing services remains underexplored. The study depends on self-determination and social exchange theories and examines a moderated-mediation research model using survey data from 326 consumers across China. The results show that the measurement and structural models of customer engagement have a positive and statistically significant relationship with self-efficacy and perceived customer value in adopting service digitalization behaviors. The findings also confirm the conditional mediating role of consumers’ self-efficacy between customer engagement and customer value. Using the moderated analysis, consumers’ sensitivity to privacy significantly dampens the links between customer engagement and self-efficacy (perceived customer value). It further suggested implications for theory, practices, and some limitations to step up the research scope in service digitalization.

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Reciprocity and Social Exchange in the Sharing Economy

Cited by 7 publications

References 53 publications

The effect of transactional leadership on employee performance mediated by job satisfaction, job stress and trust

The effect of transactional leadership on employee performance mediated by job satisfaction, job stress and trust

Theories and approaches of social psychology

The Roles of Customer Engagement, Self-Efficacy, and Sensitivity to Privacy in Driving Customer Value in Digitalizing Services: A Moderated-Mediation Model

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