2020
DOI: 10.1108/jsma-06-2020-0149
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Reduced to the max: firm performance and organizational ambidexterity research

Abstract: PurposeFor nearly three decades, numerous scholars have searched for a robust relationship between firm performance and organizational ambidexterity—so far with questionable results. The aim of this short essay is thus to critically examine the performance of applied performance measurements.Design/methodology/approachAfter discussing methodological issues and revealing a conceptually neglected “level” distinction in organizational ambidexterity studies, we contribute to conceptual clarity as to whether explor… Show more

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“…BDAC is defined as the ability of a firm to capture and analyze big data toward the generation of insights by effectively orchestrating and deploying its data, technology and talent (Henao-Garc ıa et al, 2021). Conversely, firm performance has been defined as the achievement of financial and non-financial organizational objectives (Chadwick and Dawson, 2018;Meisinger and Moldaschl, 2020). The former relates to return on investment and sales growth, among others; the latter is concerned with customer satisfaction and employee capacity improvement, to mention a few (Ibarra-Cisneros et al, 2021;Lee et al, 2011).…”
Section: Big Data Analytics and Customer Co-innovationmentioning
confidence: 99%
“…BDAC is defined as the ability of a firm to capture and analyze big data toward the generation of insights by effectively orchestrating and deploying its data, technology and talent (Henao-Garc ıa et al, 2021). Conversely, firm performance has been defined as the achievement of financial and non-financial organizational objectives (Chadwick and Dawson, 2018;Meisinger and Moldaschl, 2020). The former relates to return on investment and sales growth, among others; the latter is concerned with customer satisfaction and employee capacity improvement, to mention a few (Ibarra-Cisneros et al, 2021;Lee et al, 2011).…”
Section: Big Data Analytics and Customer Co-innovationmentioning
confidence: 99%