Reforming Human Services: Change Through Participation

Citizen Participation and Community Organizations

“…• Human service agencies (e.g., social work agencies, prisons, police departments, and mental health centers): The importance of line staff participation in policy and program development is discussed in Toch and Grant (1982) and Frank, Cosey, Angevine, and Cardone (1985). The importance of client participation is illustrated by choice and control opportunities for elderly living in sheltered care environments (Moos & Lemke, 1984).…”