Digital twins (DTs) and building information modelling (BIM) are proving to be valuable tools for managing the entire life cycle of a building (LCB), from the early design stages to management and maintenance over time. On the other hand, BIM platforms cannot manage the geometric complexities of existing buildings and the large amount of information that sensors can collect. For this reason, this research proposes a scan-to-BIM process capable of managing high levels of detail (LODs) and information (LOIs) during the design, construction site management, and construction phases. Specific grades of generation (GOGs) were applied to create as-found, as-designed, and as-built models that interact with and support the rehabilitation project of a multi-level residential building. Furthermore, thanks to the sharing of specific APIs (Revit and Autodesk Forge APIs), it was possible to switch from static representations to novel levels of interoperability and interactivity for the user and more advanced forms of building management such as a DT, a BIM cloud, and an extended reality (XR) web platform. Finally, the development of a live app shows how different types of users (professionals and non-expert) can interact with the DT, in order to know the characteristics with which the environments have been designed, as well as the environmental parameters, increasing their degree of control, from the point of view of improving comfort, use, costs, behaviour, and good practices. Finally, the overall approach was verified through a real case study where the BIM-XR platform was built for energy improvements to existing buildings and façade renovations.