Regional CSR Policies and SMEs’ CSR Actions: Mind the Gap—The Case of the Tourism SMEs in Crete

Apospori, Eleni

doi:10.3390/su10072197

Cited by 14 publications

(8 citation statements)

References 22 publications

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“…This barrier was recognized as the most critical by the participants to the present study. This barrier is also in line with the findings of previous researchers like Goyal and Kumar [17], Lenssen, Blagov, Bevan, Arevalo and Aravind [72], and Bux, Zhang and Ahmad [35].…”

Section: Lack Of Resourcessupporting

confidence: 92%

What Prompts Small and Medium Enterprises to Implement CSR? A Qualitative Insight from an Emerging Economy

et al. 2021

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The topic of corporate social responsibility (henceforth referred to as CSR) has been a central topic during the last decade, but the majority of the existing literature discusses CSR relationship with large organizations. Whereas, its contribution in small and medium enterprises (henceforth referred to as SME) sector has received little attention. There have been some studies that focused on CSR activities in SME sector quantitatively in the context of developing economies like Pakistan, but the fact is, to date, SME sector of Pakistan is not participating actively in CSR-related activities due to some constraints. The present study is a pioneer attempt, to explore CSR barriers that restrict SME sector of Pakistan from practicing CSR initiatives. For this reason, the present study explores these barriers qualitatively in order to gain in-depth knowledge of different CSR barriers. In doing so, we conducted semi-structured in-depth interviews from 9 SMEs in Lahore city of Pakistan. We performed thematic analysis, which produced five relevant themes of CSR barriers, including: Lack of resources, lack of regulations, lack of top management commitment, lack of CSR knowledge, and passive customer behavior. Our analysis further showed that lack of resources is the most related barrier that hinder SMEs to be engaged in CSR activities. This paper contributes to CSR literature in emerging economies’ context. Through an increased awareness of barriers, policy makers and practitioners may take necessary steps to improve CSR practices in SMEs.

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Section: Lack Of Resourcessupporting

confidence: 92%

What Prompts Small and Medium Enterprises to Implement CSR? A Qualitative Insight from an Emerging Economy

et al. 2021

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“…In relation to public policy, the results signal some interesting F I G U R E 3 Results implement a suitable CSR policy in their companies should be given assistance (Gallardo-Vázquez et al, 2019;Stoian & Gilman, 2017), especially in actions directed toward human capital (Apospori, 2018).…”

Section: Discussionmentioning

confidence: 90%

“…In SME innovation programs, complementary consciousness‐raising activities on the medium and long‐term benefits of CSR should be included. SMEs with fewer resources available to implement a suitable CSR policy in their companies should be given assistance (Gallardo‐Vázquez et al, 2019; Stoian & Gilman, 2017), especially in actions directed toward human capital (Apospori, 2018). Assistance could take the form of incentives (tax write‐offs, aid in procurement, etc.)…”

Section: Discussionmentioning

confidence: 99%

The impact of corporate social responsibility on innovation in small and medium‐sized enterprises: The mediating role of debt terms and human capital

Jaén

Guijarro

García‐Pérez‐de‐Lema

2021

Corp Soc Responsibility Env

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The aim of this paper is to study the influence of corporate social responsibility (CSR) over small and medium-sized enterprise (SME) innovation and the effect of two mediating variables, debt terms and human capital. Based on a sample of 2825 Spanish SMEs and applying a structural equations modeling, the results demonstrate that the effect of CSR on innovation is mediated by debt terms and by good human resource practices. Part of the positive effect of CSR on innovation occurs through these two variables, which, alone, positively and significantly affect innovation in SMEs. Consequently, the positive effect of CSR practices on debt terms through a decrease in asymmetric information goes further, also having repercussions on innovation. Additionally, the suitable development of human resource practices based on strategies oriented toward CSR allow companies to carry out greater and more efficient innovative activities. This paper contributes to the CSR literature considering the human resource management and the debt access in the relationship between CSR and innovation. The findings reveal important implications for policy makers and managers. For the former, the results show that it would be interesting to carry out actions aimed at assisting SMEs, especially those with fewer resources available, to implement a suitable CSR strategy, supporting sustainable development in SMEs.And, for the latter, CSR-oriented innovation has proven to be a valuable strategy for more efficient SMEs management because of the multiple competitive advantages it generates.

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“…A further contribution this study offers concerns the comparison of SMEs with large enterprises. Previous studies have investigated the relationship between the size of companies and their attitudes to CSR strategies (Perrini et al, 2007), including companies in the tourism sector (Apospori, 2018). The comparison between SMEs and large companies in this study showed a substantial difference in their orientation to SE: Large hotels had a much higher score in particular for the mapping and management of stakeholders.…”

Section: Discussionmentioning

confidence: 99%

Stakeholder Engagement IN The Hospitality Industry: An Analysis Of Communication In Smes And Large Hotels

Vrontis

Iazzi²,

Maizza³

et al. 2020

Journal of Hospitality & Tourism Research

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This research presents an evaluation model for the communication of stakeholder engagement (SE) process, a relevant aspect able to enhance firms’ social legitimacy and reputation. Stakeholder involvement is a main component in the corporate social responsibility activities of companies. Drawing on academic literature, international standards and guidelines on SE, a scoring model was created, with the aim to verify companies’ attention to the SE communication process. To test the scoring model, a thematic content analysis was conducted on international hotel companies’ sustainability reports that were published in 2017 in adherence to the Global Reporting Initiative, as well as on their websites. The results show a greater use of sustainability reports for the communication of the SE. The study confirms that large companies are more attention to SE. Hotels inform their stakeholders, but are not ready for their involvement. The research offers a contribution to improve the management of relations with stakeholders and their involvement in the value co-creation. The study highlights the areas that can be strengthened to improve the SE activities and their communication.

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Regional CSR Policies and SMEs’ CSR Actions: Mind the Gap—The Case of the Tourism SMEs in Crete

Cited by 14 publications

References 22 publications

What Prompts Small and Medium Enterprises to Implement CSR? A Qualitative Insight from an Emerging Economy

What Prompts Small and Medium Enterprises to Implement CSR? A Qualitative Insight from an Emerging Economy

The impact of corporate social responsibility on innovation in small and medium‐sized enterprises: The mediating role of debt terms and human capital

Stakeholder Engagement IN The Hospitality Industry: An Analysis Of Communication In Smes And Large Hotels

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