Relationship between burnout, job performance and nurse-patient interaction in Taizhou, China

Abstract

Purpose: To explore the relationship between burnout, job performance and nurse-patient interaction in Taizhou, China. Methods: A cross-sectional survey was used with a Caring nurse-patient interaction scale, effort/reward imbalance scale, Maslach Burnout Inventory Human Service Survey and self-rated performance scale. A total of 503 nurses were recruited. Multivariate linear regression was used to analyze the association between components in burnout, job performance and nurse-patient interaction. Results: The mean nurse-patient interaction score was 104.30±11.60. Multivariate linear regression analysis revealed that depersonalization (β= -0.60, P<0.001, 95%CI: -0.87, -0.34) was negatively associated with nurse-patient interaction. Personal accomplishment (β= 0.17, P=0.002, 95%CI: 0.06, 0.28), and job performance (β= 0.22, P < 0.001, 95%CI: 0.14, 0.31) were both positively related to nurse-patient interaction after adjustment for confounding factors. Conclusion: Depersonalization, personal accomplishment and job performance were significantly related to nurse-patient interaction among clinical nurses.