2021
DOI: 10.20990/kilisiibfakademik.972072
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Relationship between Emotional Intelligence and Communication Skills of Healthcare Workers

Abstract: The importance of health workers has revealed more with the epidemic process. This process also required healthcare workers to be in contact with more individuals than in the normal process. This study aims to reveal the relationship between emotional intelligence and communication skills of healthcare workers.Amaç: Yaşanılan salgın süreci sağlık çalışanlarının önemi daha çok ortaya çıkarmaktadır. Bu süreç aynı zamanda sağlık çalışanlarının normal süreçten daha fazla sayıda birey ile iletişim halinde olmaların… Show more

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Cited by 3 publications
(2 citation statements)
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“…In these studies, it has been determined that emotional intelligence contributes to the reduction of anxiety level. In addition, in the study conducted by Avcı (2016), Gül and Güney (2019), a significant relationship was found between emotional intelligence and communication skills. This result is in line with the result of our study.…”
Section: Conclusion and Discussionmentioning
confidence: 89%
“…In these studies, it has been determined that emotional intelligence contributes to the reduction of anxiety level. In addition, in the study conducted by Avcı (2016), Gül and Güney (2019), a significant relationship was found between emotional intelligence and communication skills. This result is in line with the result of our study.…”
Section: Conclusion and Discussionmentioning
confidence: 89%
“…it is a necessity at the individual and societal level. It is stated that social skills allow the individual to constantly control his relationships and manage these relationships every time, to encourage other individuals with whom he is in a relationship, to allow the communication process to continue, and to relieve himself and to do a better job at it (Gül, 2017). As in daily life, empathy and communication skills are important in many of our activities and activities (Topçu, 2019).…”
Section: Introductionmentioning
confidence: 99%