Relationship conflict, task conflict and teams’ transactive memory systems

Riley, Jason M.; Ellegood, William A.

doi:10.1108/ijem-01-2019-0003

Cited by 4 publications

(6 citation statements)

References 44 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…Task conflict and emotional conflict are types of conflict that affect project performance in general. Wu et al [18] and Riley [19] also agreed with Hartono. According to them, the two conflicts have proven to influence the project directly.…”

Section: B Conflict In the Projectmentioning

confidence: 66%

Understanding Social Conflict in Indonesian Infrastructure Projects Based on the Causes and Impacts

Sanggoro¹,

Alisjahbana²,

Mohamad³

2022

Int. J. Adv. Sci. Eng. Inf. Technol.

View full text Add to dashboard Cite

As an archipelagic country with high cultural diversity, development projects in Indonesia are required to involve the community as a stakeholder appropriately. However, community engagement in the project is a dilemma where society can be a good supporter, while on the other side, it can be a risk factor. This research aimed to determine the type of project conflict that affects social conflict between the project and the local community and the impacts arising from social conflict. This study used 40 data on infrastructure projects in Indonesia collected from the questionnaire and analyzed using the Relative Importance Index (RII) method. This research revealed that value conflict was the most influential type causing social conflict, followed by affective, task-related, and rule-related conflicts. A personal relationship is the biggest impact caused by the project's social conflict, followed by the impact of cost, CSR, time, and the local workers' satisfaction. This research indicated that social values and norms still influenced the local community's life. Project managers can use these findings to develop conflict management strategies according to local socio-cultural conditions in order to reduce the potential for project-related conflict to escalate into social conflict. For further research, these results can be used as a reference in developing an appropriate environmental and social framework under the socio-cultural conditions of the Indonesian community; thus, social conflicts can be avoided, and project performance can be achieved according to the specified goals.

show abstract

Section: B Conflict In the Projectmentioning

confidence: 66%

Understanding Social Conflict in Indonesian Infrastructure Projects Based on the Causes and Impacts

Sanggoro¹,

Alisjahbana²,

Mohamad³

2022

Int. J. Adv. Sci. Eng. Inf. Technol.

View full text Add to dashboard Cite

show abstract

“…These results are also supported by the influence of the dimensions that compose the internal interest variable (X1), where all indicators show a significant relationship in influencing the impact of social conflict of the project (Y) (Table 5). This proves that conflict and performance have a strong relationship in the project [6]. In the business performance dimension of the company is determined by the parameters of profitability (X1.2.1) and business activity (X1.2.4).…”

Section: 21mentioning

confidence: 78%

“…Referring to the research of Sanggoro et al [1,3], conflict of interest in the project can result in social conflict of the project triggered by task conflict [6,38], rule conflict [1], affective conflict [39], value conflict [1]. Conflicts within projects have a negative impact on performance.…”

Section: Impact Of Project Social Conflictsmentioning

confidence: 99%

“…However, active community involvement in construction activities also has the potential for conflict. The interdependence between the project and the community will results to the emergence of interests on each party and these differences in interests have the potential to create conflicts [5,6]. To minimize these conditions, a protection framework is needed that is integrated in the concept of "middle way interests" or "compromise interests" as a shared commitment in fulfilling the rights and obligations of each party in the context of environmental and social protection [3].…”

Section: Introductionmentioning

confidence: 99%

See 1 more Smart Citation

Environment and Social Framework: Compromise of Interest as Social Conflicts Resolution in Infrastructure Projects

Sanggoro¹,

Alisjahbana²,

Mohamad³

2023

IJSDP

View full text Add to dashboard Cite

This research is a development from the previous studies that aimed to test the ability of the World Bank's Environment and Social Framework (ESF) in minimizing the impact of social conflict projects in the context of environmental and social protection. The study used samples from infrastructure projects in Indonesia sourced from the State Budget throughout 2018-2021. There were 120 respondents who participated in this study by filling out a questionnaire. Meanwhile, secondary data is obtained through indexes and official government data regarding the condition of local communities that reflect the level of interest. Using PLS-SEM method, the results of significant influence from ESF in minimizing the potential impact of social conflicts in the project were obtained. ESF can effectively become a "compromise of interest" for the project and the community. This study also proves the independence of ESF, where both interests are unable to affect the quality of ESF. This proves that the position of ESF as an effective legal tool in managing environmental and social impacts needs to be strengthened by firm regulation. The results of this study are expected to help further research in finding differences in project social conflict behavior based on cultural differences in Indonesia.

show abstract

“…Relationship conflict refers to the emotional opposition arising from differences in values and ideologies among individuals [ 34 ]. In the study of the causes of relationship conflict, a common viewpoint is that heterogeneity among individuals is the primary factor leading to relationship conflict [ 35 , 36 ], with the main manifestation being knowledge differences. Compared with task conflicts, relationship conflicts are generally considered to be mixed with stronger personal emotions and feelings [ 37 ].…”

Section: Literature Reviewmentioning

confidence: 99%

Knowledge heterogeneity and corporate innovation performance: The mediating influence of task conflict and relationship conflict

Gan,

Chen,

Wang

et al. 2023

PLoS ONE

View full text Add to dashboard Cite

Innovation has emerged as a crucial factor in the sustenance and growth of enterprises. Nonetheless, small and medium-sized enterprises (SMEs) confront numerous challenges in their pursuit of innovation, owing to constraints in capital, expertise, and knowledge resources. Drawing on the resource-based theory and the input-process-output (IPO) model, this study devises a mechanism model to assess the impact of knowledge heterogeneity and innovation performance on small and medium-sized manufacturing enterprises in Guizhou Province, China. The objective is to offer recommendations for the advancement and innovation of enterprises with relative knowledge resource deficiencies. A total of 324 valid questionnaires were gathered, and the acquired data were analyzed employing SPSS 23.0 and Amos 26.0. The findings reveal that knowledge heterogeneity exerts a significantly positive influence on innovation performance. Task conflict and relationship conflict serve as partial mediators in the effects of knowledge heterogeneity on innovation performance. By capitalizing on the heterogeneity of internal and external knowledge, enterprises can effectively enhance their innovation outcomes. Furthermore, the study demonstrates that knowledge sharing possesses a moderating effect on the impact of knowledge heterogeneity on task conflict, relationship conflict, and innovation performance. In a conducive sharing environment, the ultimate effect of knowledge heterogeneity on innovation is subject to alteration.

show abstract

Relationship conflict, task conflict and teams’ transactive memory systems

Cited by 4 publications

References 44 publications

Understanding Social Conflict in Indonesian Infrastructure Projects Based on the Causes and Impacts

Understanding Social Conflict in Indonesian Infrastructure Projects Based on the Causes and Impacts

Environment and Social Framework: Compromise of Interest as Social Conflicts Resolution in Infrastructure Projects

Knowledge heterogeneity and corporate innovation performance: The mediating influence of task conflict and relationship conflict

Contact Info

Product

Resources

About