Relationships between role overload and work engagement among employees

Yu, Youhai; Hyejeen, Lee，; Park, HyungIn

doi:10.24230/kjiop.v31i1.249-279

Cited by 4 publications

(3 citation statements)

References 7 publications

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“…First, our results confirmed Hypothesis 1 , which stated that role overload negatively affects work engagement. Our findings were similar to those of earlier studies (Bakker & Sanz‐Vergel, 2013 ; Kim et al, 2018 ). This could be due to role overload being harmful, causing stress, exhaustion and degrading care (Dasgupta, 2012 ).…”

Section: Discussionsupporting

confidence: 94%

“…Accordingly, role overload will generate negative emotions and perceptions, leading to passive and emotion-centred coping, which is reflected in reduced work engagement (Crawford et al, 2010). Based on the aforementioned insights, a negative role overload-work engagement correlation has been proposed and confirmed by researchers (Kim et al, 2018).…”

Section: Introductionmentioning

confidence: 86%

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Effects of role overload, work engagement and perceived organisational support on nurses' job performance during the COVID‐19 pandemic

Zhang

et al. 2022

J Nursing Management

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Aims We aim to study the effect of role overload, work engagement and perceived organisational support on nurses' job performance, including task performance, interpersonal facilitation and job dedication. Background Many nurses have suffered from role overload at work during the COVID‐19 pandemic. However, the investigations of the influence mechanisms and boundary conditions through and under which role overload is associated with job performance have shown inconsistent results. Methods A total of 595 Chinese nurses were studied from November 2020 to February 2021. Confirmatory factor analysis, maximum likelihood estimation and bootstrapping analysis were used to test the mediating process and the moderating effect. Results Work engagement partly mediated the relationships of role overload with task performance (β = −.253, p < .001, 95% CI: [−.315, −.204]) and interpersonal facilitation (β = −.202, p < .001, 95% CI: [−.261, −.145]); work engagement also fully mediated the relationship between role overload and job dedication (β = −.239, p < .001, 95% CI: [−.302, −.186]). Perceived organisational support moderated the relationships of role overload with task performance, interpersonal facilitation and work dedication (β = −.171, p < .001, β = −.154, p < .001 and β = −.175, p < .001, respectively). Conclusions Work engagement is the linchpin linking role overload to distal outcomes of job performance. Perceived organisational support mitigates the ways in which role overload undermines job performance. Implications for Nursing Management Hospital administrators can minimize the effects of role overload and create a more supportive organisational environment to promote the job performance of nurses.

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Section: Discussionsupporting

confidence: 94%

Section: Introductionmentioning

confidence: 86%

Effects of role overload, work engagement and perceived organisational support on nurses' job performance during the COVID‐19 pandemic

Zhang

et al. 2022

J Nursing Management

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“…Previous studies have demonstrated that marital status moderated the effect of role overload on its outcomes by providing additional resources. For example, marital status played moderating role in the relationship between role overload and work engagement ( Kim et al, 2018 ), as well as the relationship between role overload and the work-family interface ( Vatharkar and Aggarwal-Gupta, 2020 ).…”

Section: Literature Review and Theoretical Hypothesismentioning

confidence: 99%

Disclosing the relationship between public service motivation and job satisfaction in the Chinese public sector: A moderated mediation model

Zhang

2023

Front. Psychol.

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IntroductionDespite the relationship between public service motivation and job satisfaction is widely discussed, rare studies explore the theoretical mechanism of this relationship.MethodsThrough integrating public service motivation, role overload, job satisfaction, and marital status, this study explores psychological mechanisms and boundary conditions of the relationship between public service motivation and job satisfaction. Data was collected from 349 public employees in eastern China.ResultsEmpirical results reveal that public service motivation is positively related to job satisfaction by decreasing role overload. Moreover, marital status moderates the relationship between role overload and job satisfaction, as well as moderates the indirect effect of public service motivation on job satisfaction through role overload.DiscussionThese findings advance our understanding of the psychological mechanism and conditional effect of PSM in relation to job satisfaction and provide valuable insights into how to improve public employees’ well-being.

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The effects of after-hours work activities and job-related social activities on recovery and job engagement

Lee

2020

Korean J. Ind. Organ. Psychol.

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Although academic and social interests in the effects of long working hours and after-hours job-related activities on recovery from work have increased, few empirical studies have investigated the effects of after-hours job-related social activities on recovery and job effectiveness. We hypothesized and examined a mediation model that job-related social activities and after-hours work activities could influence next day ego depletion and job engagement through psychological detachment. Data from 377 employees who responded twice a day (morning and evening) for two weeks were collected using a daily diary survey. Multi-level analyses showed that as employees spent more time at both job-related social activities and after-hours work activities, their psychological detachment decreased, resulting in a higher ego depletion and a lower job engagement on the following day. Interestingly, after-hours job-related social activities had a larger effect on ego depletion than after-hours work activities. Finally, the direct effects of after-hours work activities and job-related social activities on ego depletion were also significant. These findings suggest that after-hours work-related activities can affect ego depletion through alternative or multiple paths, as opposed to solely a psychological detachment. The findings of this study could help us contribute to understand the harmful effects of after-hours work activities and job-related social activities on the recovery process. They also have important implications in terms of interventions for recovery.

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Relationships between role overload and work engagement among employees

Cited by 4 publications

References 7 publications

Effects of role overload, work engagement and perceived organisational support on nurses' job performance during the COVID‐19 pandemic

Effects of role overload, work engagement and perceived organisational support on nurses' job performance during the COVID‐19 pandemic

Disclosing the relationship between public service motivation and job satisfaction in the Chinese public sector: A moderated mediation model

The effects of after-hours work activities and job-related social activities on recovery and job engagement

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