Remote work and the challenges of the global search for talent: How companies in Portugal are adapting to a new reality

Lópes, Alexandre Días; Yanchuk, Alina; Morais, Edgar; Moniz, Sofia; Walter, Cícero Eduardo; Au‐Yong‐Oliveira, Manuel

doi:10.23919/cisti54924.2022.9820100

Cited by 1 publication

(4 citation statements)

References 13 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…However, in practice, researchers state that risks related to technical acumen may impact efficacy. For example, scholars in Portugal found that only 39% of survey participants would use chatbots in their HRD practice (Lopes et al, 2022). According to Lopes et al (2022), study respondents displayed unfamiliarity with components of AI technology, particularly chatbots.…”

Section: Key Definitionsmentioning

confidence: 99%

“…For example, scholars in Portugal found that only 39% of survey participants would use chatbots in their HRD practice (Lopes et al, 2022). According to Lopes et al (2022), study respondents displayed unfamiliarity with components of AI technology, particularly chatbots. This lack of prior knowledge reveals how chatbots are not a "one size fits all" solution to international HRD issues.…”

Section: Key Definitionsmentioning

confidence: 99%

Section: Hr Chatbots In International Scholarship and Practicementioning

confidence: 99%

“…, 2022). According to Lopes et al. (2022), study respondents displayed unfamiliarity with components of AI technology, particularly chatbots.…”

Section: Hr Chatbots In International Scholarship and Practicementioning

confidence: 99%

See 3 more Smart Citations

Ethics in international HRD: examining conversational AI and HR chatbots

Andreas

2024

SHR

View full text Add to dashboard Cite

Purpose The integration of artificial intelligence (AI) technologies like conversational AI and HR chatbots in international human resource development (HRD) presents both productivity benefits and ethical challenges. This study aims to examine the ethical dimensions of AI-driven HR chatbots, emphasizing the need for fairness, autonomy and nondiscrimination. It discusses inherent biases in AI systems and addresses linguistic, cultural and accessibility issues. The paper advocates for a comprehensive risk assessment approach to guide ethical integration, proposing a “risk management by design” framework. By embracing ethical principles and robust risk management strategies, organizations can navigate AI-driven HR technologies while upholding fairness and equity in global workforce management. Design/methodology/approach Systematic literature review. Findings The paper advocates for a comprehensive risk assessment approach to guide ethical integration, proposing a “risk management by design” framework. Practical implications By embracing ethical principles and robust risk management strategies, organizations can navigate AI-driven HR technologies while upholding fairness and equity in global workforce management. Originality/value This study explores the intricate ethical landscape surrounding AI-driven HR chatbots, spotlighting the imperatives of fairness, autonomy, and nondiscrimination. Uncovering biases inherent in AI systems, it addresses linguistic, cultural, and accessibility concerns. Proposing a pioneering “risk management by design” framework, the study advocates for a holistic approach to ethical integration, ensuring organizations navigate the complexities of AI-driven HR technologies while prioritizing fairness and equity in global workforce management.

show abstract

Section: Key Definitionsmentioning

confidence: 99%

Section: Key Definitionsmentioning

confidence: 99%

Section: Hr Chatbots In International Scholarship and Practicementioning

confidence: 99%

“…, 2022). According to Lopes et al. (2022), study respondents displayed unfamiliarity with components of AI technology, particularly chatbots.…”

Section: Hr Chatbots In International Scholarship and Practicementioning

confidence: 99%

See 2 more Smart Citations