Research Methodology for Assessing Malaysian SMEs Perspective on ERP

Abstract

SMEs (Small Medium Enterprises) in Malaysia play an essential role in the Malaysian economic growth. ERP (Enterprise Resource Planning) system can be one of the tools to increase their effectiveness and competitiveness in global market. The aim of an ERP system is to improve the efficiency of the whole business operations in an organization and increase the optimal returns. Most SMEs cannot afford to adopt an existing ERP system due to the extremely high cost and complex implementation of the system. This paper will discuss the future market for SMEs in Malaysia, the issues in adopting ERP and the requirement and characteristic of the ERP system in Malaysian SMEs. Surveys and field study will be conducted in this research work to assess the Malaysian SMEs perspective on ERP. From the findings, we will then propose a model of an ERP system appropriate for SMEs.

Peta Rencana (Roadmap) Riset Enterprise Resource Planning (Erp) Dengan Fokus Riset Pada Usaha Kecil Dan Menengah (Ukm) Di Indonesia

“…Berdasarkan Ampairatana Nattawee dan Rotchanakitumnuai Siriluck pada tahun 2008, dukungan manajemen, koordinasi, dan komunikasi yang baik antar tim proyek, serta manajemen perubahan merupakan faktor utama untuk implementasi ERP di UKM Thailand [8]. Pada tahun 2009, Siti Shafrah Shahawai dan Rosnah Idrus telah mendefinisikan metodologi riset untuk mengkaji perspektif atas ERP pada UKM di Malaysia [9].…”

Examining Enterprise Resource Planning Post Implementation and Employees’ Performance in Small and Medium Enterprises Using DeLone and McLean’s Information System Success Model

“…The high number of SMEs in Malaysia proved that the SMEs play an essential role in the country"s economy and are profitability (Idrus & Shahawai, 2009). The SMEs are categorised into three levels which are (1) Micro-enterprise, (2) Small enterprise and (3) Medium enterprise.…”

“…There are two key elements used to define a SME namely, (1) Annual Sale Turnover and (2) Number of Full-Time Employees (SME Annual Report 2016/17). SMEs are involved in all types of industry, considering that they have diversity in their range and significance (Idrus & Shahawai, 2009). However, they are highly concentrated in the services sector, which accounted for 89.2% (809,126 firms) of total SME establishments.…”

Information mining capabilities in Malaysian SMEs: Specific use of enterprise resource planning system

“…The ICT usage is important for competitive advantage in challenging business environment [3]. One of the ICT tools for small and medium enterprises (SMEs) to increase their effectiveness and competitiveness in global market is the enterprise resource planning (ERP) system [4]. Specifically, ERP is a sub-system of enterprise information system (EIS), a customized application which ensures an efficient and effective information flow for any organization.…”

“…Nonetheless, the role of SMEs in the economic growth of Malaysia can be determined by looking at their contribution in the three main sectors which are manufacturing, services and agriculture [7]. Furthermore, the SMEs accounted for a significant percentage in the total amount of businesses in Malaysia's economic sectors [4]. 99.2 percent of the companies that operated in Malaysia are defined as SMEs.…”