Resilience and Stability in Organizations Employing Cloud Computing in the Financial Services Industry

Abstract

The services and solutions offered by cloud computing continue to grow, just as the number of organizations relying on the service. Cloud computing has become prevalent in the financial services industry, where 83% of financial services institutions identified cloud computing as a primary element of their infrastructure. Although there are specific benefits of cloud computing that organizations rely on such as access to critical services and lower costs, there is the possibility that cloud computing will create costs for organizations. The purpose of the study was to present an intensive review of the benefits and threats by investigating resilience and stability of the organizations in financial services industry that use cloud computing as their primary element of infrastructure. Data collected from the interview was used to answer original research questions, which are: How are organizations in the financial services industry resilient when faced with threats or losses associated with the use of cloud computing in their organization? How do organizations in the financial services industry maintain stability when faced with threats or losses associated with the use of cloud computing in their organization? The study supports the advancement of knowledge by identifying the threats and losses that occur due to the use of cloud computing, and organizations understand common threats and thus implement proper mitigation.