“…The technology component/ element of information management also incorporates design of suitable architecture and systems that facilitate information management (Rowley, 1998;Middleton, 2007). • Processes and Practices: Processes and practices are critical success factors of information management since they define and constitute the overall information management process (Nguyen et al, 2014;Mutula and Wamukoy, 2009). Processes and practices encompass the realization of the managerial processes of the information life cycle in order to create, acquire, organize, maintain, store, distribute, access, use, retrieve and dispose information (Nguyen et al, 2014).…”