Riding the storm: Understanding how peer-to-peer accommodation hosts manage role stress and the host-guest relationship

Zhang, Guojie; Jian, Xueqin; Chen, Jinyan; Liu, Yue

doi:10.1016/j.jhtm.2023.10.006

Cited by 4 publications

(1 citation statement)

References 67 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…For instance, Qiu et al [73] argue that value co-creation is determined by whether host and guest can interact compatibly. Zhang et al [74] support the above argument because they observe that unpleasant host-guest interactions lead to value co-destruction for both parties. The first level of relationship marketing is a value concession; the second level meets the customer's needs, and the third level becomes a partnership.…”

Section: Research Framework and Hypothesesmentioning

confidence: 87%

Host–Guest Interaction and Sustainable Consumption Behaviour on Sharing-Accommodation Platforms: Using a Big Data Analytic Approach

Jiang,

Li,

Yang

et al. 2024

Sustainability

View full text Add to dashboard Cite

The rapid expansion of the sharing economy has ignited diverse perspectives regarding its sustainability implications. Nevertheless, a comprehensive study examining the influence of host–guest interactions on sustainable consumption behaviour is yet to be conducted. To fill the abovementioned gap, this research crawls online data and corresponding consumer reviews of 46,360 properties listed on Muniao Short Rent. Employing latent Dirichlet allocation (LDA) to model sustainable consumption reviews and conducting subsequent regression analysis using SPSS, this research empirically demonstrates that the host–guest interaction frequencies and positive emotions during interaction positively influence guests’ sustainable consumption behaviours within the sharing-accommodation context. This research proposes the significance of the host–guest relationship for green consumers and argues that factors such as price and house type negatively moderate the host–guest interactions and guests’ sustainable consumption initiatives.

show abstract

Section: Research Framework and Hypothesesmentioning

confidence: 87%