2018
DOI: 10.1007/978-3-030-04191-5_27
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Risk Information Recommendation for Engineering Workers

Abstract: Within any sufficiently expertise-reliant and work-driven domain there is a requirement to understand the similarities between specific work tasks. Though mechanisms to develop similarity models for these areas do exist, in practice they have been criticised within various domains by experts who feel that the output is not indicative of their viewpoint. In field service provision for telecommunication organisations, it can be particularly challenging to understand task similarity from the perspective of an exp… Show more

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