2024
DOI: 10.1504/ijhfe.2024.137097
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Roadmap for UX in future operational train traffic control

Jessica Lindblom,
Mikael Laaksoharju,
Rebecca Cort

Abstract: In this paper, we promote and motivate research on user experience (UX) in the domain of rail, more specifically for the workers engaged in the daily operational parts of executing train traffic. UX aspects have often been overlooked in the design and use of technology within the workplace, particularly in safety-critical work domains. Here, we provide an overview of current UX research at work and outline a roadmap with seven facets for future research within the domain of operational train traffic that is in… Show more

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