Robotik in der Wirtschaftsinformatik

D’Onofrio, Sara; Meinhardt, Stefan

doi:10.1365/s40702-020-00686-9

Cited by 3 publications

(3 citation statements)

References 30 publications

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“…Fittingly, RPA technologies are defined as technological interfaces that allow employees to create a solution on their own, without the direct involvement of service staff or IT [16,21]. To express the notion of self-service in the context of RPA, there are several terms or concepts in the literature such as "partial employee", "virtual employee integration", "coproduction" and "co-creator" [14,19,22].…”

Section: Robotic Process Automationmentioning

confidence: 99%

The Fear of Losing Control - What Prevents the Automation of Business Processes in Sensitive Areas

Koch¹,

Vollenberg²,

Plattfaut³

et al. 2022

Proceedings of the Annual Hawaii International Conference on System Sciences

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This article explores the potential barriers and drivers of end-user adoption of robotic process automation (RPA) technology in particularly sensitive process areas. For this purpose, the grounded theory method was used within a health authority to determine which factors influence the intention to use and the benefits of such solutions. RPA enables the automation of repetitive and rule-based processes. The development and usage experiences of the respective employees as users of the technology were recorded and used for conceptualization. These found constructs were then compared with those from the established scientific literature. The results show that the obvious drivers can be described in terms of "transparency" and "explainability" and that these are novelty factors compared to established RPA-specific success factors from the relevant literature.

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Section: Robotic Process Automationmentioning

confidence: 99%

The Fear of Losing Control - What Prevents the Automation of Business Processes in Sensitive Areas

Koch¹,

Vollenberg²,

Plattfaut³

et al. 2022

Proceedings of the Annual Hawaii International Conference on System Sciences

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“… 2020 ). RPA verfolgt das Ziel „in konstanter Art und Weise bessere Resultate mit weniger Aufwand zu erbringen“ (D’Onofrio und Meinhardt 2020 ). Mithilfe von RPA wird die flexible Anpassung an Kapazitätsbedarfe und Arbeitsbelastungen angestrebt (Plattfaut 2019 ).…”

Section: Hintergrundunclassified

Die Entwicklungsbeschleunigung von Robotic Process Automation Lösungen – Fallstudie einer deutschen Gesundheitsbehörde

Vollenberg

Koch

Trampler

et al. 2021

HMD

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ZusammenfassungKrisen erfordern flexibles Handeln und schnelle Anpassungen sowohl von Menschen als auch von öffentlichen Institutionen. Die öffentliche Hand und insbesondere die deutschen Gesundheitsbehörden sind während der Covid-19-Pandemie, beginnend im März 2020, massiv herausgefordert. Die Bewältigung des teilweise exponentiell wachsenden Prozessvolumens durch kurzfristige Infektionsereignisse muss in kürzester Zeit fachgerecht erfolgen und unterliegt einer permanenten Reaktion und Anpassung an sich ändernde Rahmenbedingungen. Bestehende Strukturen und ineffiziente Prozesse erschweren diese notwendige Skalierung der Bearbeitung zunehmend. In diesem Beitrag werden mittels Aktionsforschung Ansätze für eine beschleunigte und flexible Entwicklung von Robotic Process Automation (RPA)-Lösungen zur Automatisierung bestehender Verwaltungsprozesse innerhalb einer betroffenen Gesundheitsbehörde in Deutschland untersucht. Als Ergebnis wurden Ansätze für eine schnellere und weniger komplexe Entwicklung von RPA-Lösungen in einer sehr schnell skalierenden und gleichzeitig stark heterogenen IT-Systemlandschaft erarbeitet und bewertet.

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“…The automation of logistic processes, which translates into everyday life, is galloping exponentially, and changes are noticeable at almost every step. Other authors noticed and signaled these processes several years ago (D'Onofrio and Meihardt, 2020). Therefore, the direction of change and development of automation in transport, forwarding, and logistics (TSL) became the subject of research and analysis performed by the authors.…”

Section: Introductionmentioning

confidence: 99%

Changes in Logistics Processes Caused by the Implementation of Automation in Transport

Zakrzewski¹,

Szopik-Depczyńska²

2022

ERSJ

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Purpose:The purpose of this article is to present a more general aspect of the considerations regarding changes in logistics processes caused by the implementation of automation in transport. We believe that the automation of logistic processes is an indispensable and inevitable, although not the only, condition for the development of economic activity in the Polish TSL sector. Design/Methodology/Approach: Statistical information collected from available sources and reports is the basis for the analyses presented in the article. The primary research method is observation, analysis, and inference. Available source materials from Polish statistical institutions and ministerial ones have been analyzed as well as the industry transport journals. Regarding the research topic, the analysis of the available specialist literature and web data was carried out. Findings: The analysis made by the authors clearly shows that automation in the TSL industry systematically and effectively displaces logistical processes previously handled only by people, especially in cargo transport and warehouse logistics. Practical implications: Originality/Value: The insufficient number of studies illustrating the changes in TSL sector due to the automation in transport. Many detailed threads have only been mentioned and are waiting for further development.

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Robotik in der Wirtschaftsinformatik

Cited by 3 publications

References 30 publications

The Fear of Losing Control - What Prevents the Automation of Business Processes in Sensitive Areas

The Fear of Losing Control - What Prevents the Automation of Business Processes in Sensitive Areas

Die Entwicklungsbeschleunigung von Robotic Process Automation Lösungen – Fallstudie einer deutschen Gesundheitsbehörde

Changes in Logistics Processes Caused by the Implementation of Automation in Transport

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