2022
DOI: 10.1016/j.jbusres.2022.05.009
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Role of big data analytics capabilities to improve sustainable competitive advantage of MSME service firms during COVID-19 – A multi-theoretical approach

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Cited by 120 publications
(75 citation statements)
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References 117 publications
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“…Firms adopting an environmental orientation have a strategy to build innovations that support the success of this orientation (Jansson, 2022) to achieve high environmental performance. Innovation plays a role in enhancing competitive advantage as well as increasing differentiation in providing new products and services that contribute to achieving competitive advantages (Behl et al, 2022). In the organizational context-oriented of environmental initiatives, green innovation can be described as creating new and competitive products, services, processes, procedures and systems designed to use natural resources at a minimum level and provide a better quality of life (Hancıo glu, 2020).…”
Section: Introductionmentioning
confidence: 99%
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“…Firms adopting an environmental orientation have a strategy to build innovations that support the success of this orientation (Jansson, 2022) to achieve high environmental performance. Innovation plays a role in enhancing competitive advantage as well as increasing differentiation in providing new products and services that contribute to achieving competitive advantages (Behl et al, 2022). In the organizational context-oriented of environmental initiatives, green innovation can be described as creating new and competitive products, services, processes, procedures and systems designed to use natural resources at a minimum level and provide a better quality of life (Hancıo glu, 2020).…”
Section: Introductionmentioning
confidence: 99%
“…Firms adopting an environmental orientation have a strategy to build innovations that support the success of this orientation (Jansson, 2022) to achieve high environmental performance. Innovation plays a role in enhancing competitive advantage as well as increasing differentiation in providing new products and services that contribute to achieving competitive advantages (Behl et al. , 2022).…”
Section: Introductionmentioning
confidence: 99%
“…To achieve sustained competitive advantage and efficiency, organizations need to adapt to both internal and external environments to establish a position in their sector based on available resources, skills and capabilities (Behl et al 2022 ). They must thus focus on strategic behaviors (Al-Ansaari et al 2015 ; Adewunmi et al 2017 ; Bilgili et al 2022 ); a company’s strategic behavior informs its approach to activity monitoring and performance achievement (Masa’deh et al 2018 ; Tsai and Tsai 2022 ).…”
Section: Introductionmentioning
confidence: 99%
“…This is because of the existence of small businesses that are run by the community and are entrepreneurial, so support in many ways is highly expected, namely support for strengthening digital application-based human resources that can renovate businesses that focus on technology-based marketing management governance because they understand that technology can accelerate and able to compete with other companies operating in an increasingly advanced world. So the issue of human resource development technology in the MSME arena is an issue that must be planned and also evaluated to see how far the human resource management of MSME managers has been able to solve problems such as their difficulty in adopting technology into business governance, especially in the marketing and marketing and promotion department so that the existence of their business, although small, is believed to continue to grow (Behl et al, 2022).…”
Section: Technological Uses Trends In Business Practicementioning
confidence: 99%