Satisfaction with Antenatal Care Services and Its Associated Factors among Pregnant Women at Public Health Centers of Lemi Kura Sub-City, Addis Ababa, Ethiopia, 2022

Abstract

Satisfaction is the extent of the client’s experience to the ideal care compared with expectations or the given care . Patient satisfaction is accepted as one of the indicators of a health care service, and it favors or limits the utilization of a healthcare service in a certain health institution.The patients’ level satisfaction highlights the breach between health-care service providers and the anticipation of patients. Therefore, the client who is satisfied with the provided health care service will keep using the service at a particular health institution, and this might eventually help pregnant women to complete their ANC service follow-up schedules.