Scale development and validation of Transaction Cost Economics typology for contracts: A systems thinking approach

Cevikparmak, Sedat; Çelik, Hasan; Adana, Saban; Uvet, Hasan; Sauser, Brian; Nowicki, David R.

doi:10.1016/j.pursup.2022.100769

Cited by 6 publications

(5 citation statements)

References 62 publications

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“…Bendoly et al. , 2006, 2010; Cevikparmak et al., 2022; Donohue and Schultz, 2019; Fahimnia et al. , 2019; Ghoshal and Moran, 1996; Goudarzi et al.…”

Section: Discussionmentioning

confidence: 99%

“…The existing literature covers many topics, including psychological and behavioral factors impacting the decision-making process, factors influencing buyer-supplier relations, contract framing and its emotional, behavioral and relational impacts, (e.g. Bendoly et al, 2006Bendoly et al, , 2010Cevikparmak et al, 2022;Donohue and Schultz, 2019;Fahimnia et al, 2019;Ghoshal and Moran, 1996;Goudarzi et al, 2021;Selviaridis and van der Valk, 2019;Weber and Mayer, 2011;Vanneste and Puranam, 2010) etc. This research contributes to the extant behavioral operations management and contracting literature by highlighting the importance of contract design, which also informs the contract selection and management, underlining the psychological/behavioral consequences (i.e.…”

Section: Theoretical Implicationsmentioning

confidence: 99%

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Supplier goal commitment in performance-based contracts: the lens of goal-setting theory

Celik,

Nowicki,

Uvet

et al. 2023

IJPDLM

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PurposeThis study aims to empirically test the effects of key characteristics of performance-based contracting (PBC) (i.e. reward/payment scheme, increased supplier autonomy and transfer of responsibilities) on supplier goal commitment.Design/methodology/approachThis study developed a conceptual model applying goal-setting theory (GST), expectancy theory (ET) and job characteristics theory (JCT). Survey data were collected and analyzed using structural equation modeling (SEM) to establish a validated measurement instrument for testing the hypotheses.FindingsThe findings revealed that PBC positively affects supplier goal commitment due to its unique characteristics, which translates into improved supplier performance. Furthermore, this study validated the mediating role of goal alignment and felt accountability operating between PBC characteristics and supplier goal commitment.Research limitations/implicationsThis study explored the buyer–supplier relationship from the supplier's standpoint. Using a more inclusive data set, future research may involve a dyadic analysis and focus on the effects of the following factors on the supplier goal commitment: relational aspects (e.g. trust and collaboration), the risk transfer from the buyer to the supplier, different incentive schemes and successful PBC implementation factors.Practical implicationsThis study presents new, validated insights for contract selection, design and management. It underlines the importance of choosing the proper contract, having the appropriate contract design based on the desired outcomes and effective contract management by exhibiting the psychological/behavioral effect of fundamental PBC characteristics.Originality/valuePBC represents an active research stream, but its psychological/behavioral implications are understudied. Therefore, this research puts forth a conceptual framework with multiple testable hypotheses illustrating the relationship between PBC and supplier goal commitment.

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“…Bendoly et al. , 2006, 2010; Cevikparmak et al., 2022; Donohue and Schultz, 2019; Fahimnia et al. , 2019; Ghoshal and Moran, 1996; Goudarzi et al.…”

Section: Discussionmentioning

confidence: 99%

Section: Theoretical Implicationsmentioning

confidence: 99%

Supplier goal commitment in performance-based contracts: the lens of goal-setting theory

Celik,

Nowicki,

Uvet

et al. 2023

IJPDLM

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“…MTurk has been deemed suitable for collecting appropriate data for testing relationships between endogenous and exogenous variables (Adana et al. , 2023; Cevikparmak et al. , 2022; Chernev and Blair, 2015; Daly and Nataraajan, 2015; Dickens et al.…”

Section: Research Methodology and Data Analysismentioning

confidence: 99%

“…MTurk is a human intelligence marketplace where, for a nominal fee, individuals can voluntarily elect to complete pre-defined tasks. MTurk has been deemed suitable for collecting appropriate data for testing relationships between endogenous and exogenous variables (Adana et al, 2023;Cevikparmak et al, 2022;Chernev and Blair, 2015;Daly and Nataraajan, 2015;Dickens et al, 2023;Kelley et al, 2003;Lambrecht and Tucker, 2013;Peinkofer et al, 2022;Sussman and Olivola, 2011;Uvet et al, 2021Uvet et al, , 2023. MTurk offers an opportunity for behavioral studies in the logistics and supply chain domains to improve sample size and collect survey responses on well-defined criteria (Knemeyer and Naylor, 2011).…”

Section: Samplingmentioning

confidence: 99%

A hybrid e-logistics service quality approach: modeling the evolution of B2C e-commerce

Uvet,

Dickens,

Anderson

et al. 2023

IJLM

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PurposeThis research paper aims to examine two hybrid models of logistics service quality (LSQ) and its influence on satisfaction, loyalty and future purchase intention in a business-to-consumer (B2C) e-commerce context. This study extends the literature for LSQ by incorporating the second-order assurance quality construct, which comprises personnel contact quality, order discrepancy handling and order returns, into one of the hybrid models.Design/methodology/approachA survey-based approach is used to collect data. Participant responses to questions concerning multiple LSQ dimensions and behavioral perceptions from their most recent online shopping experience are measured using structural equation modeling.FindingsFindings highlight the importance of including a second-order construct assurance quality as a more explanatory model. Results illustrate that online ordering procedures and assurance quality impact customer satisfaction more than other prominent LSQ dimensions. Furthermore, the findings revealed a customer loyalty is a partial mediator between customer satisfaction and future purchase intention. This underscores the significance of improved logistics services as a competitive edge for e-commerce retailers.Research limitations/implicationsImplications are limited to the e-commerce B2C domain.Practical implicationsThe findings of this study underscore critical LSQ dimensions that garner greater satisfaction and retention in the online shopping experience. The results indicate that the effective and efficient handling of the initial order and any order problem significantly influences customer satisfaction and reaps the long-term benefits of customer retention.Originality/valueThe authors present and empirically test a hybrid model of LSQ in a B2C e-commerce domain that captures many of the important elements of the customer experience as espoused in the literature.

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“…As the core research dimension of transaction cost theory, asset specificity refers to the extent to which assets can be reused for different purposes and used by different users without sacrificing production value [25]. According to transaction cost theory, investment with high asset specificity is more suitable to adopt an integrated governance structure, emphasizing a centralized power mechanism [26]. BSIs are assets with high specialty.…”

Section: Evolutionary Game Strategy Analysismentioning

confidence: 99%

Evolutionary Game Analysis on Operation Mode Selection of Big-Science Infrastructures

Huang

2023

Systems

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As big-science infrastructures (BSIs) become the new infrastructure to support the construction of strong science and technology in China, how to choose an operation mode that is more conducive to achieving the construction goals of BSIs has become a current focus issue. The existing literature focuses more on the governance relationship between BSIs and universities or research institutes, while the important role of government has not yet been thoroughly analyzed. This study argues that government plays a fundamental role in the selection of operation modes for BSIs. Therefore, this study builds an evolutionary game model between the government and the contractor based on the perspective of asset specificity by analyzing the practical basis for the strategic choices of the government and the contractor for the operation of BSIs. The model is numerically simulated and analyzed. The research results indicate that the government’s decisions on operation strategies, outsourcing strategies, and the combination of the two significantly affect the strategic choices of the contractor, thereby affecting whether the government can obtain the value of asset specificity of BSIs. The government’s choice of the “independent operation” strategy or the combination “dependent operation + controlled outsourcing” strategy is more conducive to encouraging the contractor to choose the “cooperation” strategy for producing specific value for BSIs. The main contribution of this study is to clarify that the allocation of the government control right is the key factor in obtaining the value of asset specificity of BSIs.

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Scale development and validation of Transaction Cost Economics typology for contracts: A systems thinking approach

Cited by 6 publications

References 62 publications

Supplier goal commitment in performance-based contracts: the lens of goal-setting theory

Supplier goal commitment in performance-based contracts: the lens of goal-setting theory

A hybrid e-logistics service quality approach: modeling the evolution of B2C e-commerce

Evolutionary Game Analysis on Operation Mode Selection of Big-Science Infrastructures

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