Scientific and Technical Solutions and Methods of Communication Services Quality Control

Abstract

The paper is devoted to the analysis of known methods of communication servicesquality control, as well as presented innovative proposals developed by the author.: method of external quality control of services provided by the communication network (Patent for invention of the Russian Federation №2669535), aimed at solving a technical problem, which consists in presenting objective data on the quality of the provided services to consumers of communication services without their interference in the process of network functioning; billing method, taking into account the quality of the provided communication services (Patent for invention of the Russian Federation №2708512), aimed at expanding the functionality of billing systems and allowing to objectively determine the level of quality of the provided communication services for the subscriber; an automated system and method for accepting payments for high-quality communication services (Patent for invention of the Russian Federation №2705422), aimed at increasing the awareness of operators about the quality of communication services, accurate to the element of a composite communication channel.