Selecting knowledge management strategies by using the analytic network process

ANP-FIS Method for Determining the Knowledge Management Strategy

“…It is found that human strategy is effective for socialization while system strategy is effective for combination and suggests that managers should adjust knowledge management strategies in view of the characteristics of their departments [8].Another study develops a forecasting framework based on the fuzzy multi-criteria decision making (FMCDM) approach to help organizations build awareness of the critical influential factors on the success of knowledge management (KM) implementation, measure the success possibility of knowledge management projects, as well as identify the necessary actions prior to embarking on conducting knowledge management [9].The KM strategy selection is a MCDM problem, so it is reasonable to employ MCDM methods to handle it appropriately and ANP is one of the MCDM methods .In a paper ,Analytic Network Process (ANP) has been used which is a relatively new MCDM method and can deal with all kinds of interactions systematically and It uses the Decision Making Trial and Evaluation Laboratory (DEMATEL) As the next method which can convert the relations between cause and effect of criteria into a visual structural model and can be used as a way to handle the inner dependences within a set of criteria [10]. In another paper, an effective method based on the ANP has been developed to help companies that need to evaluate and select knowledge management strategies [1]. The ANP has been successfully applied in many fields [11], [12], [13], [14], [15].…”

“…By contrast, the ANP does not require this strictly hierarchical structure. The ANP model may consist of a single network or a number of networks [1]. In [25] has demonstrated several types of ANP models, such as: the Hamburger Model, the Car Purchase BCR model, and the National Missile Defense model.…”

“…RESULT AND DISCUSSION According to above mentioned steps, the effective variables on the selection of Knowledge Management strategy have been extracted from bank 1 experts and the previous researches as Input variables [1,10,28]. These Cost.…”

“…As knowledge is taking on an important strategic role, numerous companies are expecting their knowledge management (KM) to be performed effectively in order to leverage and transform the knowledge into competitive advantages [1]. The effective KM largely begins with a proper KM strategy.…”

“…Hence, in order to implement the KM successfully, there is a critical issue of how companies can better evaluate and select a favorable KM strategy. Generally, selecting what kinds of KM strategies to use depends on the different purposes, the limited resources, and even the preferences of companies [1]. As to alternatives of KM strategy, [2] notes two types of KM strategies: the codification strategy (seeking to document and store knowledge in databases) and the personalization strategy (seeking to develop networks of people for communicating ideas).Choi and Lee [3] examined 54 Korean companies and categorized their KM strategies into passive, system-oriented, human-oriented, and dynamic which focusing on both knowledge reusability through IT and knowledge sharing through informal discussions among employees -was found to result in higher performance.…”