PurposeThis study investigates the impact and role of digital twin technology in building automation (DTBA) from a sustainability viewpoint. It aims to enhance the understanding of how DTBA can boost efficiency, optimize quality and support sustainable practices in contemporary construction. By exploring the integration of DTBA with sustainable practices, the study seeks to demonstrate how DT can revolutionize building management and operations, leading to significant improvements in resource efficiency, environmental impact and overall operational excellence.Design/methodology/approachThis research employs a bibliographic analysis and systematic review of 176 publications from the past five years (January 1, 2019 to December 31, 2023), focusing on the application and development of DTBA. The study methodically analyzes current trends, identifies research gaps and suggests future directions by synthesizing data from various studies, offering a comprehensive overview of the current state of DTBA research. The approach combines quantitative and qualitative analyses to provide robust insights into the advancements and challenges in the field.FindingsThe review identifies key development areas in DTBA, such as energy and environmental management, resource utilization within a circular economy and technology integration and interoperability. It highlights the necessity for further research to maximize DTBA’s potential in sustainable building automation. The findings suggest that while significant progress has been made, there is a critical need for innovations in data interoperability, predictive analytics and the integration of renewable energy sources to fully realize the benefits of DTBA in enhancing building sustainability.Originality/valueThis paper provides a thorough review of DTBA from a sustainability perspective, offering valuable insights into its current applications and future development potential. It serves as a crucial resource for researchers and practitioners looking to advance sustainable practices in the construction sector using DT technology. By bridging the gap between theoretical research and practical applications, the paper underscores the transformative potential of DTBA in driving sustainable development and provides a roadmap for future research and innovation in the field.