Abstract:Financial technology is a term used by companies that offer technological innovations in the financial sector. One of the products from Fintech is digital payments. The purpose of this study is to analyze the sentiment of digital wallet services using the Twitter social media. The digital wallets taken in this study are Gopay, Ovo, Dana, and ShopeePay. This research uses the Naïve Bayes Algorithm classification method. Comment data was taken from Twitter social media which were divided into two sentiment class… Show more
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