Separating User Knowledge of Domain and Device: A Framework

Timmer, Peter; Long, John

doi:10.1007/978-1-4471-3601-9_22

Cited by 2 publications

(10 citation statements)

References 5 publications

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“…Furthermore, there are different utility trade-offs for knowledge reuse between general but under-specified models (e.g. walkthroughs; Wharton et al, 1994) and richer yet domain-specific models (Timmer & Long, 1997). More general models can target a wider range of domains but at a penalty of delivering less knowledge, while the converse is true for more domain-specific models.…”

Section: Introductionmentioning

confidence: 99%

Designing claims for reuse in interactive systems design

Sutcliffe¹,

Carroll²

1999

International Journal of Human-Computer Studies

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Section: Introductionmentioning

confidence: 99%

Designing claims for reuse in interactive systems design

Sutcliffe¹,

Carroll²

1999

International Journal of Human-Computer Studies

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“…Following Dowell and Long (1989), the two are modelled as structures, supporting behaviours-in both cases physical and mental (abstract). A model of the rATM worksystem is shown in the upper panel of Figure 3, following Timmer and Long (1997) and Timmer (1999). rATM operator physical behaviours ("pull down" (current speed menu-see earlier)) are supported by physical structures ("hand").…”

Section: Ratm Workystemmentioning

confidence: 99%

Design problems for cognitive ergonomics research: what we can learn from atm-like micro-worlds

Long¹,

Timmer²

2001

Le Travail Humain

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“…At the end of each scenario, the computer-based model of the domain generated a record of all interventions with all aircraft, and an analvsis of all aircraft states as a consequence of the intervention -safety and expeditiousness values (Dowell, Salter & Zekrullahi, 1994). From video data of each interactive scenario, operatortechnologv behavioural models were constructed (Timmer & Long, 1997). From such models, planning behaviour could be selectively extracted for more specific analysis, in terms of outcomes (instantiating the taxonomy) and thereby assessing costs.…”

Section: Simulation Task Demandsmentioning

confidence: 99%

“…From detailed models of worksystem behaviours (Timmer & Long, 1997), the outcomes for unexecuted plans can be categorised within the taxonomy. At Line 3, a future change of TAW's altitude is specified, for w^hen TAW is safe with respect to another aircraft SAM.…”

Section: ' European Conference On Cognitive Ergonomicsmentioning

confidence: 99%

“…6, 9, 11 & 13), only two of which were executed as specified (at Lines 7 & 14). At Line 15, an explicit plan to leave the aircraft in its goal state may also be considered to have been executed.From detailed models of worksystem behaviours (Timmer & Long, 1997), the outcomes for unexecuted plans can be categorised within the taxonomy. At Line 3, a future change of TAW's altitude is specified, for w^hen TAW is safe with respect to another aircraft SAM.…”

mentioning

confidence: 99%

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ECCE 10: Confronting reality proceedings of the tenth European conference on cognitive ergonomics

Wright¹,

Hollnagel²,

Dekker³

2000

PsycEXTRA Dataset

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Public reporting burden for this collection of information is estimated to average 1 hour per response, including the time for reviewing instructions, searching existing data sources, gathering and maintaining the data needed, and completing and reviewing the collection of information. Send comments regarding this burden estimate or any other aspect of this collection of information, including suggestions for reducing this burden to Washington Headquarters Services, Directorate for Information Operations and Reports, 1215 Jefferson Davis Highway, Suite 1204, Arlington, VA 22202-4302, and AUTHOR(S)Conference Committee PERFORMING ORGANIZATION NAME(S) AND ADDRESS(ES)University of Linkoping LIU/IDA Linkoping 581 83 Sweden Human work has irrevocably become work with technology and the nature of work has changed to make the role of human cognition more important. Modern society has come to depend on the safe and efficient functioning of a multitude of technological systems in areas as diverse as industrial production, transportation, communication, supply of energy, information, and materials, health and finance. ECCE-10 focuses On the practical issues of human interaction with technology in the context of work and in particular how human cognition affects, and is affected by work and working conditions. The main topic areas of ECCE-10 are accident investigations, applications engineering, automation design, classification schemes and taxonomies, decision making, design and use of tools and interfaces, modeling of cognition and joint systems, performance analysis and prediction, risk an reliability studies, simulation, system design, development and training. SPONSORING/MONITORING AGENCY NAME(S) AND ADDRESS(ES EOARD514. SUBJECT TERMS Welcome to ECCE-10 -the Tenth European Conference on Cognitive Ergonomics ABOUT ECCE-10The theme of ECCE-10 is "Confronting Reality", reflecting the definitive transition from "cognition in the mind" to "cognition in the world". The European Conferences on Cognitive Ergonomics began with the problems of computer-user interaction in 1982 but soon (ECCE-4 and ECCE-5) extended the scope to a concern for how people use and relate to artifacts other than computers, and how this affects the quality of work. The two most recent conferences, ECCE-8 and ECCE-9, broadened the view to consider cognitive ergonomics in relation to the worksystem and to co-operation. In the past decade the growing use of information technology-has significandy changed both technical and social work environments. Activities are no longer confined to the local place of work, but may extend over considerable distances and involve collaboration with people who are not physically present. Indeed, we may not always know whether we are interacting with a human or a clever machine, both because machines have become smarter and because the pace of work has constrained the nature of the interaction. Confronting reality therefore has two meanings. First, that cognitive ergonomics must address the use of technology in many d...

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Separating User Knowledge of Domain and Device: A Framework

Cited by 2 publications

References 5 publications

Designing claims for reuse in interactive systems design

Designing claims for reuse in interactive systems design

Design problems for cognitive ergonomics research: what we can learn from atm-like micro-worlds

ECCE 10: Confronting reality proceedings of the tenth European conference on cognitive ergonomics

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