“…Researchers suggest that the quality, availability and cost of services (Stommel, Collins, Given & Given, 1999) as well as a lack of awareness/knowledge about available services (Casado, van Vulpen, & Davis, 2011;Cox, 1999;Daker-White, Beattie, Gilliard, & Means, 2002) are reasons for service underutilization. For ethnic minorities, varying cultural perceptions of illness (Daker-White et al, 2002) and cultural norms about family responsibility and elder care were suggested as additional barriers to service utilization (Dilworth-Anderson & Gibson, 2002).…”