2009
DOI: 10.1007/978-3-642-04568-4_58
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Services Systems to Leverage Innovators’ Knowledge: The Telecoms Industry Case

Abstract: Abstract. Today, telecoms operators have to prove their innovation capacity. They address corporate customers which are involved in collaborative value networks. They implement a process of new services research in order to create adapted solutions. This process is linked to a collaborative and complex practice between diverse innovators. However there is no structured method to leverage this community's knowledge. Based on the SSME 1 discussions, we suggest enriching the telecoms innovation approaches by the … Show more

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Cited by 4 publications
(2 citation statements)
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“…Two experiments were conducted [27], [28]. Our approach has been tested on a specific telecom service stemming from the e-health domain.…”
Section: B Servicial Agencements In the Telecoms Industrymentioning
confidence: 99%
“…Two experiments were conducted [27], [28]. Our approach has been tested on a specific telecom service stemming from the e-health domain.…”
Section: B Servicial Agencements In the Telecoms Industrymentioning
confidence: 99%
“…Recently, scholars develop the concept of BEs toward the concepts of digital business ecosystems [32][33][34][35], innovation ecosystems [36], service ecosystems [37,38], etc. Digital business ecosystems have dynamic hubs and have loosely-coupled and self-organizing properties.…”
Section: Business Ecosystemsmentioning
confidence: 99%