Simple but Crucial User Interfaces in the World Wide Web: Introducing 20 Guidelines for Usable Web Form Design

Working towards Usable Forms on the Worldwide Web: Optimizing Multiple Selection Interface Elements

“…Usually this is done in a laboratory situation, using abstract forms with artificial tasks. In the near future, this knowledge needs to be consolidated in practical guidelines (e.g., [3]). These guidelines must be empirically tested using real forms in realistic user situations, to see whether they really lead to better usability, manifested in faster formcompletion times, fewer errors, higher user satisfaction, and reduced dropout rates.…”

“…Some of these have been empirically tested; others instead have been derived from experience and best practice of usability experts (e.g., [1,3,4]). Although the knowledge in this field is increasing, there are still many open questions when it comes to designing an online form.…”

Navigation in Long Forms on Smartphones: Scrolling Worse than Tabs, Menus, and Collapsible Fieldsets

“…Long forms are often considered a bad design practice -e.g., an empirical study [22, p. 294] and recent guidelines [3] recommend against long forms and unnecessary questions. But they cannot always be avoided due to complex application requirements [16].…”

The Same but Still Different: Forms in E-Government

“…A tuple form consists of fields with captions for each data entity whereas in a relation form the data entities are displayed in a compressed table format. Recent research on web forms distinguishes different types of fields [4,33]: Text box, radio buttons, drop-down menu, list box and checkbox.…”