Simulation and optimization of university canteen service under the situation of epidemic prevention and control based on queuing theory

Abstract

In this paper, according to the randomness of students ’ arrival in the canteen and the randomness of dining time, a queuing model of canteen service is established. The students ’ arrival rate and service time are randomly simulated, and the students ’ multi-queue dining service is dynamically simulated. So got the queuing time, busy rate of dining windows and other factors. Considering the waiting cost of students and the operating cost of canteen, and effectively combining the epidemic prevention, the optimal number of canteen windows is obtained. It puts forward the optimization scheme for students to eat, and provides feasible suggestions for canteen managers and schools.