“…Methods: computer simulation [7,19,104,108,112,156,157,206,221,222,238,241,242,243,244,259,292,295,347,371,372,373,375,415,439,478,497,517,519,523,524], heuristics [309], Markov processes [7,68,172,192,199,245,246,247,335], mathematical programming [127,202,241,318,327,375,376], queueing theory [11,29,…”