Small but Smart: How SMEs can Boost Performance Through AI and Innovation

Abstract

This article aims to explore the relationship between knowledge management, artificial intelligence, innovation, and Small and Medium Enterprises (SMEs) performance. Using a literature review approach, 40 articles were selected from reputable databases and analyzed using VOSviewer software. The results showed that knowledge management is crucial for improving SMEs' performance. Artificial intelligence and innovation play a significant role as mediators in enhancing the relationship between knowledge management and SMEs' performance. The study also suggests that artificial intelligence is not only beneficial for large companies but also applicable to SMEs. The findings have important implications for SMEs to adopt knowledge management, artificial intelligence, and innovation to enhance their performance.