Smart Tourism Destination in Smart Cities Paradigm: A Model for Antalya

Başer, Gözdegül; Doğan, Oğuz; Al‐Turjman, Fadi

doi:10.1007/978-3-030-04110-6_4

Cited by 13 publications

(12 citation statements)

References 45 publications

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“…They can certainly get this convenience in tourist attractions built on the latest technological infrastructure that everyone can access [32]. Previous studies have shown a relationship between innovation in tourist attractions and destinations and technology acceptance in tourists [6,30]. The results show that tourist satisfaction is driven by technology in tourist attractions that enhance the quality of the experience.…”

Section: H3: Innovation Has a Positive Significant Effect On The Quality Of Experiencementioning

confidence: 85%

“…From the economic perspective, the existence of new and better changes in many business organizations contributes to the overall economic development [22]. Therefore, innovation must be the focus of tourism managers and policymakers [30] to continue to adapt to changing needs and demands of tourists [4]. The innovative tourist attractions or destinations consequently can sustain themselves amid a dynamic and competitive tourism industry.…”

Section: Innovation Factormentioning

confidence: 99%

See 1 more Smart Citation

The Role of Technology and Innovation in Creative Tourism

Astor¹,

Wibisono²,

Novianti³

et al. 2021

Proceedings of the 2nd International Seminar of Science and Applied Technology (ISSAT 2021)

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As an integral part of their life, technology and innovation inspire digital natives to travel and recommend the destination that suits them. Creative tourism as one of the most in-demand tourist attractions by digital natives requires external inputs that generate a qualified experience environment. This study investigates the role of technology and innovation in creative tourism from the perspective of digital natives: Generation X and Millennials. Using questionnaires from 455 digital natives in several creative tourism attractions in the greater Bandung region, Indonesia, this study reveals that technology and innovation, besides experience quality, are essential aspects that drive tourist satisfaction towards creative tourism attractions. This paper, therefore, presents new insights at the crossroads of creative tourism and digital natives, by focusing on technology and innovation for qualified tourists' experiences.

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Section: H3: Innovation Has a Positive Significant Effect On The Quality Of Experiencementioning

confidence: 85%

Section: Innovation Factormentioning

confidence: 99%

The Role of Technology and Innovation in Creative Tourism

Astor¹,

Wibisono²,

Novianti³

et al. 2021

Proceedings of the 2nd International Seminar of Science and Applied Technology (ISSAT 2021)

View full text Add to dashboard Cite

show abstract

“…The implementation of smart tourism requires leadership, a vision and a set of clear goals for innovation, continuous evaluation and change (Buhalis, 2020;Bas ¸er et al, 2019). Second, the government should hold training for all stakeholders on elements related to smart tourism, e.g.…”

Section: Smart Tourism and Stakeholdersmentioning

confidence: 99%

“…The implementation of smart tourism requires leadership, a vision and a set of clear goals for innovation, continuous evaluation and change (Buhalis, 2020; Başer et al. , 2019).…”

Section: Introductionmentioning

confidence: 99%

Smart tourism: the role and synergies of stakeholders

Zvaigzne

Mietule

Kotane

et al. 2023

WHATT

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PurposeThe purpose of this study is to provide a thematic literature analysis of smart tourism and the role of stakeholders and synergy relating to the implementation of smart tourism.Design/methodology/approachThe study is based on a review of prior research by various authors on smart tourism and the role of stakeholders and synergy relating to the implementation of smart tourism.FindingsResearch studies define the concept of smart tourism as a form of technological, economic and social evolution, which is influenced by such elements as the Internet, social media, smart devices and mobile applications, among others. Stakeholder theory is based on the organizational context, and various individuals and groups within an organization are mutually supported and influenced by the same organizational goals. The research studies have found that cooperation between internal and external stakeholders could involve designing a tourism strategy, coordinating tourism promotion and branding, raising local tourism awareness, standardizing tourist facilities, making ticket price policies and communicating with tourism stakeholders.Originality/valueThe paper provides a thematic literature review of smart tourism, the role of stakeholders and synergy from the perspective of the implementation of smart tourism.

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“…Second, on the features and characteristics of smart tourism technology, the previous study has analyzed tourist preferences of technology on the tourist attraction (Wang et al, 2016), smart tourism technology (Susanto et al, 2020), technological utilities (Ballina et al, 2019) and smart tourism destination instruments and platforms (Başer et al, 2019). These studies discuss the technology and smart features used by tourists in traveling.…”

Section: Smart Tourism Technologymentioning

confidence: 99%

Is smart tourism technology important in predicting visiting tourism destination? Lessons from West Java, Indonesia

Rafdinal

2021

JTOS

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This study analyzes tourist behavior in visiting tourism destinations influenced by smart tourism technology and uses the technology acceptance model (TAM) as a model for acceptance of smart tourism technology. This study used a sample of 324 tourists in West Java Province, Indonesia. Partial least square is applied to assess the relationship between smart tourism technology, perceived usefulness, perceived ease-of-use, travel intention, and visiting tourism destinations. The results of this study have revealed that the integration of TAM and smart tourism technology provides a complete explanation of the adoption of smart tourism technology. The results showed that smart tourism technology had a significant effect on perceived ease of use and perceived usefulness, and then had an effect on attitude. Travel intention was found to be directly influenced by attitude. Then, visiting tourism destinations is influenced by travel intention. By identifying smart tourism technology, various stakeholders such as the Government, tourism service providers and tourists can optimize a more comprehensive travel experience through the use of smart tourism technology. This research has developed TAM and integrated it with smart tourism technology to assess the attitudes and behavior of tourists in visiting tourism destinations.

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Smart Tourism Destination in Smart Cities Paradigm: A Model for Antalya

Cited by 13 publications

References 45 publications

The Role of Technology and Innovation in Creative Tourism

The Role of Technology and Innovation in Creative Tourism

Smart tourism: the role and synergies of stakeholders

Is smart tourism technology important in predicting visiting tourism destination? Lessons from West Java, Indonesia

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