Smart Tourists and Intelligent Behaviour

Abstract

This chapter offers a conceptual discussion of smart tourists by firstly addressing the complex concept of intelligence. The multiple meanings of this term and the implied links to smart tourists are used to broaden the frame of reference for much of what has been discussed in previous specific ICT work. The work then examines the meaning of intelligence and smartness in a tourism context Philip L. Pearce: deceased.

Building the orchestra model of tourist experience, integration and examples

“…Tourists' experiences exist in a trajectory which covers pre-travel, on site time and post travel accounts. Ideally a model should be applicable to all phases of the timeline (Pearce, 2020).…”

“…Attention to hearing and sounds, taste and flavour, scents and smells and the value of touch and physical sensations have all been included in the sensory research lexicon. More subtly, an awareness of physical position and personal context through attention to proprioceptive sensations has been considered in the work on tourist safety and scams (Pearce, 2020).…”