Social Media Collaboration in Software Project Management

Abstract

Social media has become part and parcel of the world of today. These days, it’s still the most talked about thing. It cannot be overlooked because it plays a key role in our business functions such as marketing and advertising. Social Media is all about collaboration on files, ideas and projects that help users and stakeholders to successfully complete the project. It influences how people communicate, develop relationship, build trust, increase transparency and provide cultural context. The fundamental aim of this research is to investigate the capacity for project management in social media. This paper explains how social media is used for project management knowledge areas and process groups. Also this research aims to identify SM tools that can be suitable for project management processes. Two studies Delphi Study of three rounds and structured case study interview are used to investigate the impact on the performance of the project team and process robustness. These studies support social media use by accessing the contribution to relationship building, trusts, coordination and cohesion.

Exploring the Impact of Social Media Use on Team Feedback and Team Performance in Construction Projects: A Systematic Literature Review

“…Social media platforms, including Twitter and Facebook, serve as tools for corporate communication, knowledge sharing, and engaging external stakeholders, thus enhancing project collaboration [123,124]. Recent research indicates that social media fosters workplace learning in globally dispersed project environments, contributing to virtual collaboration and socialization, and plays a significant role in building relationships, trust, coordination, and cohesion in project management [62].…”

“…Facebook use at work negatively correlates with project success, while LinkedIn and other platforms positively influence project outcomes [127]. Social media collaboration in software project management enhances team performance, trust, and cohesion [62]. While social media use in project management poses challenges like behavioral and cognitive issues [14], it also offers opportunities for enhanced communication, knowledge management, and productivity [13].…”

“…Majchrzak et al [61] highlight the importance of metavoicingand triggered attending in facilitating interactions essential for coordination. Imran et al [62] found that SM contributes to relationship building, trust, coordination, and cohesion in project management. Moreover, Juarez-Ramirez et al [63] demonstrated that platforms like Facebook and G+ motivate team members, particularly younger developers, to remain online, thus aiding in communication and coordination in software projects.…”