Social Network Analysis Human Resource Development Using Twitter Data

Jamaluddin, -; Saleh, Sirajuddin; Salam, Rudi; Arhas, Sitti Hardiyanti

doi:10.1051/shsconf/202214902030

Cited by 3 publications

(3 citation statements)

References 5 publications

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“…This also has a connection to the problem and research objectives (Rifdan et al, 2022). Consequently, internet browsing is searching via the internet using special tools or global software Jamaluddin et al, 2022).This research aims to find out how BEBUNGE 358 application is implemented as an online complaint service. The primary objective is to understand the dynamics of how BEBUNGE operates as a platform for handling online complaints.…”

Section: Methodsmentioning

confidence: 99%

Low Citizen E-Participation Within the Bekasi Nyambung Bae Complaint Service in Bekasi Regency

Yaniar,

Fatkhuri

2023

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Bekasi Nyambung Bae (BEBUNGE) application is an implementation of E-Governance Innovation, which was designed by Bekasi Regency Information, Coding and Statistics Communication Service through Bekasi Regent Regulation Number 42 of 2020 and Bekasi Regent Regulation Number 51 of 2018. This study is about researchers' analysis of the inefficiencies observed in BEBUNGE online complaint service, which marked its third year in operation in August 2023. Despite its intended purpose of facilitating the reporting of urgent matters for the residents of Bekasi Regency, the research sheds light on the service's shortcomings and inefficiencies. Researchers used e-participation theory in the context of e-governance, and e-government concepts to identify problems and findings in e-governance development through BEBUNGE. The object of this research is the low percentage of resolved complaint reports as a form of inefficiency in the public complaint service on BEBUNGE application which is managed by Bekasi Regency Information, Coding and Statistics Communication Service bureaucracy. The research method used is a qualitative approach with a case study research design which was analyzed descriptively. The novelty of this research is associated with the inefficiencies in BEBUNGE complaint service, specifically addressing the low level of electronic participation in Bekasi Regency. The research results show that there is a lack of employees supervising BEBUNGE, which causes uneven coordination. To overcome this problem, they must integrate e-participation, conducting formal socialization campaigns, partnering with key bureaucracies, and collaborating with Non-Governmental Organizations (NGOs). This strategic approach targets challenges arising from a limited workforce, aiming to enhance coordination for more effective application management.

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Section: Methodsmentioning

confidence: 99%

Low Citizen E-Participation Within the Bekasi Nyambung Bae Complaint Service in Bekasi Regency

Yaniar,

Fatkhuri

2023

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“…The procedures for operating the Guard Information System service can be seen in the figure 1: Based on the research results above, it is known that the innovation of the citizen guard information system (Si Jawara) currently being implemented by the government of Bira Village, Bulukumba Regency is very helpful for residents in obtaining services for the basic needs of their community. (Jamaluddin et al, 2022;Suprianto, et al, 2022) The use of information technology is the benefit expected by information system users in carrying out their duties or behavior in using technology when doing work. The measurement is based on utilization intensity, frequency of utilization, and number of applications or software used.…”

Section: Public Protection Functionsmentioning

confidence: 99%

The Role of the Information System for Keeping Citizens in the Public Service Perspective in Bira Village, Bulukumba Regency

Congge,

Diljayanti,

Takdir

2023

j. il.adm.publik.

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The citizen guard information system (Si Jawara) through SimpelDesa is a public service innovation that is currently being implemented by the Bulukumba Regency Village government in providing public services, such as services, goods services, and administrative services as regulated by law. Therefore, the aim of this research is to describe the role of the citizen guard information system (Si Jawara) from a public service perspective. This type of research uses qualitative methods with a descriptive approach. Data sources consist of primary data and secondary data with data collection techniques used, namely observation, interviews, and documentation with reference to research objectives with research indicators regarding the function of public services, namely 1) public protection functions; 2) strategic infrastructure functions; 3) personal and local environmental functions. Data analysis techniques use an interactive analysis model with data analysis stages including data reduction; data presentation; validation test; and verification. The results of the research show that the citizen guard information system (Si Jawara) from a public service perspective in Bira Village, Bulukumba Regency, can be concluded that Si Jawara's innovation through SimpelDesa has a fairly good role in accommodating the needs of the village community, besides that the existence of SI Jawara helps and make it easier for the public to obtain public services, both services, goods and administrative services. Therefore, the innovation carried out by the Bira village government, Bulukumba Regency is part of efforts to improve or reform the bureaucracy and is expected to have a positive impact on neighboring villages

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“…However, it is expected that employees can work on the basis of high self-awareness in order to achieve organizational goals. (Jamaluddin, Saleh, Salam, & Arhas, 2022) The Sinjai Regency DPRD Secretariat is one of the organizers of local government, one of whose duties and authorities is to form regional regulations together with the regent and carry out supervision of the implementation of Regional Regulations and APBD. In carrying out activities in the office, of course, must carry out supervision.…”

Section: Introductionmentioning

confidence: 99%

The Role of Supervision in Improving Employee Work Discipline in the Sinjai Regency DPRD Secretariat

Jamaluddin,

Tiawan,

Nasrullah

et al. 2023

pj.oem

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The role of supervision in improving employee discipline in the Sinjai Regency DPRD Secretariat. This research is a type of descriptive research, aimed at determining the role of supervision in improving employee discipline in the Sinjai Regency DPRD Secretariat. There are informants in this study, namely the Secretary of the Sinjai Regency DPRD, the Head of the Supervision and Budgeting Facilities Section, the Head of the Trial and Legislation Sub-Division, the Legislative Drafting Analysis Section Employee , the Legislative Drafting Section Employee. The data collection techniques used are observation, interviews and documentation. Data analysis techniques used, namely data collection, data condensation, data presentation and conclusion/verification. The results showed that supervision in the secretariat of the Sinjai Regency DPRD played a very important role in improving employee work discipline, judging from the indicators, namely setting standards for implementation or planning, work measurement, work assessment and corrective actions. Because by supervising, it will assess the work activities carried out by employees so that they will know the extent of employee work performance. Therefore, by conducting supervision, it will be easier to prevent if at any time in the implementation of activities there are irregularities committed by employees.

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Social Network Analysis Human Resource Development Using Twitter Data

Cited by 3 publications

References 5 publications

Low Citizen E-Participation Within the Bekasi Nyambung Bae Complaint Service in Bekasi Regency

Low Citizen E-Participation Within the Bekasi Nyambung Bae Complaint Service in Bekasi Regency

The Role of the Information System for Keeping Citizens in the Public Service Perspective in Bira Village, Bulukumba Regency

The Role of Supervision in Improving Employee Work Discipline in the Sinjai Regency DPRD Secretariat

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